Hello longld,
It could be routing problems or firewall may block your connection, please check firewall settings. Do you have a static public ip address on this machine without NAT or proxy? If your network configuration uses NAT please check port forwarding rules for external/internal networks.
Search found 101 matches
- Thu Dec 12, 2019 9:16 am
- Forum: Installation / Database
- Topic: Document Server cannot connect public IP
- Replies: 3
- Views: 1218
- Mon Dec 09, 2019 1:18 pm
- Forum: Enterprise Version
- Topic: Multitenancy activation requires all subdomains to be fully allocated to onlyOFFICE
- Replies: 1
- Views: 684
Re: Multitenancy activation requires all subdomains to be fully allocated to onlyOFFICE
Hello Catilinicus, My colleague Alexander answered you in zendesk ticket about this issue, I post it here also: We just checked the case, it will work if you add A records for subdomains only and not for *. Please try to do that and check if it works for you. Please also note that all subdomains won...
- Mon Dec 09, 2019 12:42 pm
- Forum: Enterprise Version
- Topic: Hardware Required to run OnlyOffice
- Replies: 1
- Views: 713
Re: Hardware Required to run OnlyOffice
Hello newgenuk, It depends on product, OS and installation type. for Document Server: https://helpcenter.onlyoffice.com/server/docker/document/system-requirements.aspx https://helpcenter.onlyoffice.com/server/linux/document/system-requirements.aspx https://helpcenter.onlyoffice.com/server/windows/do...
- Mon Dec 09, 2019 12:37 pm
- Forum: API
- Topic: api.js not found
- Replies: 1
- Views: 648
Re: api.js not found
Hello ShivaniInceptive,
Please specify your configuration, usage scenario and what goal do you plan to achieve?
Please specify your configuration, usage scenario and what goal do you plan to achieve?
- Thu Dec 05, 2019 7:18 am
- Forum: Plugins
- Topic: Upload plugin to the community server
- Replies: 1
- Views: 896
Re: Upload plugin to the community server
Hello ferenc szecsenyi, I am sorry, but if you use cloud product there is no option to install plugins. I see Dev Server trial license in our database, if you want to create and install plugin for Document Server please use this guide. Also please note that there is no plugins for Community Server, ...
- Thu Dec 05, 2019 7:01 am
- Forum: Documents
- Topic: Unable to open word documents - Community edition, docker installation
- Replies: 4
- Views: 1101
Re: Unable to open word documents - Community edition, docker installation
Hello twagirinno, Please open console in browser (F12 in Chrome) and send us screenshots with all errors in Network and Console tabs. Please include Community Server and Document Server logs folders in archive, for docker it should be: /app/onlyoffice/CommunityServer/logs /app/onlyoffice/CommunitySe...
- Tue Dec 03, 2019 10:31 am
- Forum: Miscellaneous
- Topic: Get current connections
- Replies: 1
- Views: 749
Re: Get current connections
Hello christophdb,
We are using this project, but you are right about lack of documentation, I am sorry for that. I have spoken with responsible developer about this, hope we can add it soon in our helpcenter. I will notify you in this thread also as soon as it is done.
We are using this project, but you are right about lack of documentation, I am sorry for that. I have spoken with responsible developer about this, hope we can add it soon in our helpcenter. I will notify you in this thread also as soon as it is done.
- Tue Dec 03, 2019 10:22 am
- Forum: Document Server
- Topic: How to measure/see current number of concurrent sessions?
- Replies: 1
- Views: 690
- Mon Dec 02, 2019 7:39 am
- Forum: Documents
- Topic: Creating Pivot Table
- Replies: 4
- Views: 1319
Re: Creating Pivot Table
Hello ddiamante, Please follow these links in our helpcenter about Pivot Tables: https://helpcenter.onlyoffice.com/onlyoffice-editors/onlyoffice-spreadsheet-editor/ProgramInterface/PivotTableTab.aspx https://helpcenter.onlyoffice.com/onlyoffice-editors/onlyoffice-spreadsheet-editor/usageinstructions...
- Mon Dec 02, 2019 7:34 am
- Forum: API
- Topic: 'DocsAPI' is not defined
- Replies: 1
- Views: 703