Search found 13 matches

by djk81
Thu Jul 09, 2020 6:14 am
Forum: Web server configuration
Topic: The location of Document-Server licence file on Windows version.
Replies: 1
Views: 391

The location of Document-Server licence file on Windows version.

Hi. We have product licence file to document server already. it is activated on linux machine. But we need to change our service environment. The document server will be moved to Windows Server 2016. We need some guide that moving licence file to new Windows Server correctly. Where is the appropriat...
by djk81
Mon Jul 06, 2020 4:15 am
Forum: Miscellaneous
Topic: The location of Document-Server licence file on Windows version.
Replies: 1
Views: 341

The location of Document-Server licence file on Windows version.

hi. We have product licence file to document server already. it is activated on linux machine. But we need to change our service environment. The document server will be moved to Windows Server 2016. We need some guide that moving licence file to new Windows Server correctly. Where is the appropriat...
by djk81
Mon Jan 13, 2020 4:02 am
Forum: API
Topic: Conversion API. Docx to PDF issue.
Replies: 6
Views: 1027

Re: Conversion API. Docx to PDF issue.

And I realized this lateley. This is not only about the conversion API. The doucment-editor has same problem. :shock: :shock:
document_server.jpg
document_server.jpg (193.85 KiB) Viewed 968 times
version.jpg
version.jpg (74.62 KiB) Viewed 968 times
by djk81
Mon Jan 13, 2020 3:17 am
Forum: API
Topic: Conversion API. Docx to PDF issue.
Replies: 6
Views: 1027

Re: Conversion API. Docx to PDF issue.

It's same on 5.4.2.
by djk81
Tue Jan 07, 2020 9:20 am
Forum: Document Server
Topic: The service failed from document-server.
Replies: 2
Views: 905

Re: The service failed from document-server.

Hello. 1. OS of the server where ONLYOFFICE Document Server is installed. -> CentOS Linux release 7.6.1810 (Core) 2. Type of installation of Document Server (docker, deb/rpm). -> I just follewed this link. (yum) -> https://helpcenter.onlyoffice.com/server/linux/document/linux-installation-centos.asp...
by djk81
Tue Jan 07, 2020 9:16 am
Forum: Documents
Topic: Bullet symbol is changed when saving from document editor
Replies: 2
Views: 872

Re: Bullet symbol is changed when saving from document editor

Here is that file.
( And I also replied by email few month ago to CS center about this issue. )
by djk81
Tue Jan 07, 2020 9:05 am
Forum: API
Topic: Conversion API. Docx to PDF issue.
Replies: 6
Views: 1027

Re: Conversion API. Docx to PDF issue.

And here is our example source code. post_url = settings.ONLY_OFFICE_SERVER_ADDR + "/ConvertService.ashx" tobe_filename = '{}.{}'.format(key, output_type) payload = { "async": False, "filetype": source_filetype, "key": key, "outputtype": "pdf", "title": tobe_filename, "url": lookup_url }
by djk81
Tue Jan 07, 2020 9:00 am
Forum: API
Topic: Conversion API. Docx to PDF issue.
Replies: 6
Views: 1027

Re: Conversion API. Docx to PDF issue.

Here is my reply.

1. Document Server version
-> It is 5.2.2

2. example files
-> Please check the attachements "docx2pdf.zip"
by djk81
Wed Jan 01, 2020 5:49 pm
Forum: API
Topic: Conversion API. Docx to PDF issue.
Replies: 6
Views: 1027

Conversion API. Docx to PDF issue.

Hello. Our product is using Conversion API on Onlyoffice. But Our customer reported some critical issue from that. When we convert Docx to PDF. There are some page-break problem. It does not look alright. Please check Attachments. The original docx's first page ends up with paragraph 1~7, The other ...
by djk81
Wed Sep 25, 2019 1:15 pm
Forum: Document Server
Topic: The service failed from document-server.
Replies: 2
Views: 905

The service failed from document-server.

On Today. we have serious troubled with document-server. It is failed to response our convert(Docx to PDF)/edit API request. The response code is 504, Gateway failed. Our document-server env is working on the Amazon's AWS. And console of AWS was warning to us about CPU-Usage is about to 99%. It was ...