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Browser tab freezes when moving column in excel file

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Browser tab freezes when moving column in excel file

Postby DennisSven » Tue Jul 24, 2018 7:14 am

Dear forum members,

I encountered a critical bug while editing an excel file with the onlyoffice api.
The problem occurs when trying to move a selected column. Doing so will freeze the current browser tab and forces the user to reload the page. This can lead to a massive data loss and requires a solution.

Does anyone have a proper fix for this behaviour?

Steps to reproduce the bug:
1. Open any excel document or create one.
2. Select a column by clicking on the column name which should mark the whole column as selected
3. Move the mouse over the border of the selected area until the mouse icon changes to the move icon
4. Start dragging the column in any direction and the browser freezes.

Technical information:
- The problem occurs in both Onlyoffice api (Onlyoffice Integration edition) and when trying the same with the documentserver version
DennisSven
 
Posts: 2
Joined: Tue Jul 24, 2018 6:46 am

Re: Browser tab freezes when moving column in excel file

Postby Maxim » Thu Jul 26, 2018 7:31 am

Hello DennisSven!
Please specify Document Server version, type of installation (docker or DEB/RPM).
I just reproduced your steps and found no freezing.
Maxim
 
Posts: 1694
Joined: Tue Oct 11, 2016 2:34 pm

Re: Browser tab freezes when moving column in excel file

Postby DennisSven » Mon Jul 30, 2018 9:25 am

Maxim wrote:Hello DennisSven!
Please specify Document Server version, type of installation (docker or DEB/RPM).
I just reproduced your steps and found no freezing.

Hello Maxim,
I use the Onlyoffice Integration Installer via YUM:
https://helpcenter.onlyoffice.com/server/integration-edition/linux/linux-installation-centos.aspx?_ga=2.207645973.620057422.1513583404-566230680.1513350582.

I hope that is the proper information.
DennisSven
 
Posts: 2
Joined: Tue Jul 24, 2018 6:46 am


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