Try the fastest and simplest way to install ONLYOFFICE

[Community Server] Slowness in the user list

Tech support for Enterprise Version

[Community Server] Slowness in the user list

Postby dsi-lille » Fri Nov 17, 2017 2:18 pm

Hi,

The list of users, in the sharing window, is slow to display the search result.
I known that the main reason is that we have a lot of users (~2500).

But actually, to perform the search :
- each users are stored in the page in an <li> tag
- javascript is use to search the users in the <label> tag from the <li> tag

Do you plan to change this behavior ?
Maybe replace this by a search in the database ? (and not store all the users in the page to perform a search).

Thanks for your answer and your help,
Yoann
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Postby Maxim » Tue Nov 28, 2017 8:43 am

Hello Yoann!
Do you plan to change this behavior ?

Yes, we know about this issue, but we cannot say when we are going to fix it.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Postby dsi-lille » Wed Nov 29, 2017 7:41 am

Hello Maxim,

Yes, we know about this issue, but we cannot say when we are going to fix it.


OK, hope it will be soon !
We start thinking about our onlyoffice architecture to increase the number of users (~5000) (off course with the appropriate license ;)) but as long as this issue is not resolved we can't move forward with this project...

Thanks,
Yoann
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Postby dsi-lille » Wed Apr 18, 2018 8:41 am

Hello Maxim,

Any news about this ?
We really want to offer OnlyOffice to as many users as possible (again, with the appropriate license) but as long as this issue is not fixed, we're stuck.

Thanks,
Yoann
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Postby Maxim » Thu Apr 19, 2018 8:50 am

Hello Yoann!
Any news about this ?

Unfortunately no news, i raelly need it too.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Postby dsi-lille » Fri Apr 20, 2018 7:02 am

Hello Maxim,

You telling me that, for OnlyOffice, it's not a priority to make usable Community Server for more than 400 users ??

Thanks,
Yoann
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Postby Maxim » Thu Apr 26, 2018 12:59 pm

Hello dsi-lille!
You telling me that, for OnlyOffice, it's not a priority to make usable Community Server for more than 400 users ??

Of course not.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Postby dsi-lille » Thu Apr 26, 2018 2:10 pm

Hello Maxim,

This topic is opened since 5 month and i didn't see anything about a rewriting of the sharing system in the community server roadmap :-/
And for me, if we rise our number of users to 5000, it will be really not usable to share a document !

Is there anything to do for speeding up the rewriting of the sharing system ?

Thanks a lot,
Yoann
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Postby Maxim » Sun Apr 29, 2018 8:19 am

Hello! Yoann!
if we rise our number of users to 5000, it will be really not usable to share a document !

Unfortunately you are right!
I advise you to contact support@onlyoffice.com with this issue to try to speed up the solution of the problem. Our developers know quite well about this problem.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Postby dsi-lille » Mon Apr 30, 2018 7:46 am

I will do that :)
Thanks a lot !

Yoann.
dsi-lille
 
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Next

Return to Enterprise Version

Who is online

Users browsing this forum: No registered users and 1 guest