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Unable to open password protected PDF (256 bit encryption)

Unable to open password protected PDF (256 bit encryption)

Postby NI3 » Fri Jul 14, 2017 9:18 am

The user is unable to open Password protected PDF(Open and/or Edit password) with 256-bit encryption even if the correct password is entered.

When I tried accessing both password protected .pdf files i.e with edit and password to open, it asks for the password.
After entering the correct password it still keeps asking for password and file doesn't open.
NI3
 
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Unable to open password protected PDF (256 bit encryptio

Postby Maxim » Tue Jul 18, 2017 8:02 am

Hello NI3!
Thank you for the information!
We have detected the problem with 256 bit encryption. Fix it next release.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: Unable to open password protected PDF (256 bit encryptio

Postby NI3 » Thu Oct 12, 2017 10:37 am

Can you please let us know on which version this issue got fixed?
NI3
 
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Unable to open password protected PDF (256 bit encryptio

Postby Maxim » Tue Oct 17, 2017 5:52 am

Hello NI3!
Next release after release of Onlyoffce 9.5
Maxim
 
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Joined: Tue Oct 11, 2016 2:34 pm

Re: Unable to open password protected PDF (256 bit encryptio

Postby NI3 » Tue Apr 10, 2018 3:28 am

Hi Maxim,

I tried to open the same document on the latest release of Document Server but still facing the same problem. The issue persists even in the latest build of Documents Server?
NI3
 
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Unable to open password protected PDF (256 bit encryptio

Postby Maxim » Fri Apr 27, 2018 11:04 am

Hello!
PDF protection 256 bit encryption issue is not fixed yet.
Maxim
 
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Joined: Tue Oct 11, 2016 2:34 pm

Re: Unable to open password protected PDF (256 bit encryptio

Postby VinceDen » Tue May 08, 2018 12:45 pm

That explains it. I was having the same issue the other day. Not the biggest of deals, but I hope you're on it, Maxim.
VinceDen
 
Posts: 1
Joined: Tue May 01, 2018 9:48 am

Re: Unable to open password protected PDF (256 bit encryptio

Postby Maxim » Fri May 11, 2018 9:29 am

Hello VinceDen!
I hope developers will add support of password protected PDF (256 bit encryption) soon.
Maxim
 
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm


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