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The file version change issue.

Integration questions/issues

The file version change issue.

Postby dilip.kale » Wed Oct 19, 2016 7:47 am

Hello.
I download 3.0 source code and run it in my computer.
When I upload existing file or open demo.docx, it renders it and enter to edit mode successfully.
I modify the docx such as entering some words and then close the web browser.

and then I reopen the browser and link to that docx file.
But it shows "Version changed" error message.
and i can't edit the docx file any more.

Even though I reload it several times, and tried other files, the prog shows the same error.

If u solve this problem, it is very thankful.

Thank you.
dilip.kale
 
Posts: 1
Joined: Mon Oct 12, 2015 6:17 am

Re: The file version change issue.

Postby Maxim » Fri Oct 21, 2016 8:56 am

Hello!
Please read this information attentively https://api.onlyoffice.com/editors/troubleshooting, especially the information about document key values https://api.onlyoffice.com/editors/config/document#key.
Point is that the key must be changed in the link, but you try to reopen the docx file with the same old key.
Maxim
 
Posts: 786
Joined: Tue Oct 11, 2016 2:34 pm

Re: The file version change issue.

Postby Getterac7 » Thu Nov 03, 2016 7:48 pm

I am using the example PHP code and having the same issue.

The biggest confusion to me is the changes are never saved on the server. I edit a file, and go look in the server and only the original file is there...
Getterac7
 
Posts: 3
Joined: Mon Oct 10, 2016 4:24 pm


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