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Certain elements are not saved

Integration questions/issues

Certain elements are not saved

Postby mjulipe » Thu Sep 13, 2018 12:36 pm

In the version ONLYOFFICE 5.1.5 CE, in the documents, when you close and open it, disappear: the "art of text", graphics, comments, tables and formulas, besides the sub/on indexes do not remain as such, can not be removed the color highlighted when reopening, and the index stops working, it remains as a text and the comments are deleted whether or not tilde.
In the spreadsheet, when you close and open it, disappear: the filter, freeze panes, macros, comments, formulas and images. Also, the cells are shrinking every time I open it.
mjulipe
 
Posts: 1
Joined: Thu Sep 13, 2018 12:02 pm

Re: Certain elements are not saved

Postby Carl » Fri Sep 21, 2018 11:56 am

Hello,

Please specify:

1. OS of the server where DS is installed.
2. Type of installation of DS (docker, deb/rpm).
3. Please describe the issue step by step with screenshots. If would be great if you recorded a video or a gif.
4. Is there someone co-editing the files or only one user is editing and observing this behavior? What co-editing mode is enabled, fast or strict?
Carl
 
Posts: 63
Joined: Thu Apr 12, 2018 10:00 am


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