Page 1 of 1

Update field impossible on Windows

PostPosted: Fri Apr 21, 2017 11:23 am
by nakedfoot
Hi,

I've tried OnlyOfficeCommunity on an Ubuntu Server with no problems,
But the Windows version make me crazy.

The install process was quite good,
I've created users normally.

But when i want to update them (change Name or add pics) i only see a pink rectangle in the top right corner with an exclamation mark inside.

What does it mean ?

If anybody had the same issue, and the solution ... ?
Thx.

Slts

Re: Update field impossible on Windows

PostPosted: Fri Apr 21, 2017 11:47 am
by Maxim
Hello nakedfoot!
Check the logs
    C:\Program Files (x86)\Ascensio System SIA\CommunityServer\Logs
    C:\Program Files (x86)\Ascensio System SIA\DocumentServer\Log
    C:\Program Files (x86)\Ascensio System SIA\ControlPanel\Logs

Re: Update field impossible on Windows

PostPosted: Fri Apr 21, 2017 6:47 pm
by nakedfoot
Hi,

Can't find this directories.
And no revelant file in ONLYOFFICE dir/logs.
(fyi, in installed files in c:/ONLYOFFICE/).

Is there any possibilities with an MySQL issue ?
The ODBC connector installation was a difficult step due to an older version of the driver.

Slts,

Re: Update field impossible on Windows

PostPosted: Mon Apr 24, 2017 12:27 pm
by Maxim
Hello nakedfoot!
What version of Windows do you use?

Re: Update field impossible on Windows

PostPosted: Tue Apr 25, 2017 11:15 am
by nakedfoot
Hi,

2012 R2.

slts.

Re: Update field impossible on Windows

PostPosted: Tue Apr 25, 2017 1:39 pm
by Maxim
We are going to release new version 9.0 (within 3-5 days). Please try to install it.

Re: Update field impossible on Windows

PostPosted: Wed Apr 26, 2017 12:18 pm
by nakedfoot
Hi,

Nice, ;-)
I'll chk in few days.

Slts