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Backup not available

Backup not available

Postby andreaf » Mon Jul 06, 2015 8:21 pm

I have migrated my Windows community server with incremental upgrades from version 6.5 to 8.5 but since version 8.1 backup functionality has disappeared. Any guess? Is there a way to manually backup the portal?


Posts: 1
Joined: Mon Jul 06, 2015 8:18 pm

Re: Backup not available

Postby Dean » Tue Jul 07, 2015 10:49 am

In the current version the Backup-functionality is unavailable. It will be added to the newest version of ONLYOFFICE
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Backup not available

Postby pciavald » Sat Nov 05, 2016 7:00 pm

I'm following this tutorial : ... store.aspx
and there's still no backup option in the configuration menu. I want to do a backup for a clean restore in a fresh environment because my current enterprise-downgraded environment is buggy and still has tracks of the expired license in it, so i'm unable to use the document server.

Is the backup functionality somewhere else, or which entry in the mysql database can I drop to clean out the license info ?
Posts: 16
Joined: Wed Sep 21, 2016 5:07 pm

Re: Backup not available

Postby Maxim » Tue Nov 08, 2016 7:20 am

Hello pciavald!
The tutorial you used for backup SaaS data. There is tutorial For Enterprise Edition Contact us for all matters related to license (
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Joined: Tue Oct 11, 2016 2:34 pm

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