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File not opening

PostPosted: Thu Jun 14, 2018 12:06 pm
by NI3
I have Document Server 5.1.2 installed.
All supported documents are opening and working fine in DS.
But I get error while opening the attached *.txt file of about 9MB.
Below is the error displayed in chrome:
AwSnap.JPG
Error displayed in Chrome
AwSnap.JPG (22.28 KiB) Viewed 415 times

Re: File not opening

PostPosted: Fri Jun 15, 2018 6:50 am
by Alexander_mb
Hello NI3,

Please specify the installation type of the Document Server (Docker or DEB/RPM). Version 5.1.2 is not the latest one, please try to update it to version 5.1.4.

We will test this file on the latest version and notify you about the result.

Re: File not opening

PostPosted: Mon Jun 25, 2018 4:23 am
by NI3
I can observe the same issue on presonal.onlyoffice.com with the same file.

Re: File not opening

PostPosted: Mon Jun 25, 2018 11:18 am
by Maxim
Hello!
There are a lot of pages (3167) and it's hard for a browser to download all of them, I advise to use Firefox browser, this browser doesn't close waiting scripts and it would be great to have 8 of RAM on a client machine.