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online help files - documents appear blank

online help files - documents appear blank

Postby mus » Thu Aug 17, 2017 1:17 pm

Maybe somethings broken in your CMS:

- when i search for documentation on the function "sum" in the help center:
http://helpcenter.onlyoffice.com/search.aspx?text=sum

I get plenty of results in all languages, with a short excerpt. but when i then go to the first search result:
http://helpcenter.onlyoffice.com/onlyof ... s/sum.aspx
Then i only receive an empty page with only the web page template stuff in place.

This happens in all languages an in both the latest chrome and safari on my mac.
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mus
 
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Re: online help files - documents appear blank

Postby Alexander_mb » Mon Aug 21, 2017 10:47 am

Hello mus,

Thank you for the provided information. We are working on the solution of the problem.
Alexander_mb
 
Posts: 28
Joined: Tue Aug 08, 2017 2:01 pm

Re: online help files - documents appear blank

Postby Alexander_mb » Mon Aug 21, 2017 12:31 pm

Hello mus,

The problem is fixed, the articles in our Help Center are accessible now.
Alexander_mb
 
Posts: 28
Joined: Tue Aug 08, 2017 2:01 pm

SOLVED online help files - documents appear blank

Postby mus » Fri Aug 25, 2017 9:04 am

Beautiful. Thanks!
mus
 
Posts: 30
Joined: Tue Jan 31, 2017 2:52 pm


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