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Update field impossible on Windows

Update field impossible on Windows

Postby nakedfoot » Fri Apr 21, 2017 11:23 am


I've tried OnlyOfficeCommunity on an Ubuntu Server with no problems,
But the Windows version make me crazy.

The install process was quite good,
I've created users normally.

But when i want to update them (change Name or add pics) i only see a pink rectangle in the top right corner with an exclamation mark inside.

What does it mean ?

If anybody had the same issue, and the solution ... ?

Posts: 1
Joined: Fri Apr 21, 2017 11:14 am

Re: Update field impossible on Windows

Postby Maxim » Fri Apr 21, 2017 11:47 am

Hello nakedfoot!
Check the logs
    C:\Program Files (x86)\Ascensio System SIA\CommunityServer\Logs
    C:\Program Files (x86)\Ascensio System SIA\DocumentServer\Log
    C:\Program Files (x86)\Ascensio System SIA\ControlPanel\Logs
Posts: 495
Joined: Tue Oct 11, 2016 2:34 pm

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