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white screen nextcloud \ onlyoffice same

PostPosted: Tue Mar 06, 2018 9:42 pm
by casuza
I have nextcloud with onlyoffice on the same server, but when I try to open documents the screen turns white. follows log nextcloud.log:


{"reqId":"Teiaunz19D1FSDy0GRHK","level":0,"time":"March 06, 2018 17:17:15","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"onlyoffice","method":"GET","url":"\/apps\/onlyoffice\/808","message":"Open: 808","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.98 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"2AZgGEoj6kIZnwxxk5PZ","level":3,"time":"March 06, 2018 17:24:28","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/admin","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"IAZw1KGcYp25z9t5rlTz","level":3,"time":"March 06, 2018 17:24:40","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/user","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"P7hlJiXYkc7ckj3NzYAV","level":3,"time":"March 06, 2018 17:24:51","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/user\/security","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"KJQNPnpLt5JsgnzK88SL","level":3,"time":"March 06, 2018 17:25:01","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/user\/sync-clients","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"8wBKhPVAPekYsfd5fNGc","level":3,"time":"March 06, 2018 17:25:03","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/user\/sharing","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"wSaepXKzaG7iMelnz9kx","level":3,"time":"March 06, 2018 17:25:04","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/user\/additional","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"Q7CNxJDIqLQzNUytYF8g","level":3,"time":"March 06, 2018 17:25:10","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/admin\/additional","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"5tKbybE8HjyEucOYtW6B","level":3,"time":"March 06, 2018 17:25:21","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/admin\/logging","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"1j8cngX1xR1nFg7042Wj","level":3,"time":"March 06, 2018 17:25:30","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"no app in context","method":"GET","url":"\/settings\/admin\/serverinfo","message":"issuetemplate","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"78NFwz4lg1pwpbpZOzYl","level":0,"time":"March 06, 2018 17:26:01","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/settings\/apps\/list?category=tools","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery-ui-fixes.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"78NFwz4lg1pwpbpZOzYl","level":0,"time":"March 06, 2018 17:26:01","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/settings\/apps\/list?category=tools","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/server.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"78NFwz4lg1pwpbpZOzYl","level":0,"time":"March 06, 2018 17:26:01","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/settings\/apps\/list?category=tools","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery.ocdialog.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"GeyPGK8IJlMrUdQH5njS","level":0,"time":"March 06, 2018 17:26:48","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"core","method":"GET","url":"\/apps\/calendar\/","message":"\/apps\/calendar\/css\/public\/app.min.scss compiled and successfully cached","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"AN2a5MTtwXGfQkW1A3Mr","level":0,"time":"March 06, 2018 17:27:22","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery-ui-fixes.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"AN2a5MTtwXGfQkW1A3Mr","level":0,"time":"March 06, 2018 17:27:22","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/server.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"AN2a5MTtwXGfQkW1A3Mr","level":0,"time":"March 06, 2018 17:27:22","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/share.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"AN2a5MTtwXGfQkW1A3Mr","level":0,"time":"March 06, 2018 17:27:22","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery.ocdialog.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"Arm5lYfZBWnPecRMaxoZ","level":0,"time":"March 06, 2018 17:27:31","remoteAddr":"177.137.232.3","user":"leandro.louvem","app":"onlyoffice","method":"GET","url":"\/apps\/onlyoffice\/808","message":"Open: 808","userAgent":"Mozilla\/5.0 (Windows NT 6.1; WOW64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.98 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"OsEwRd04lJKdvFd43ukk","level":0,"time":"March 06, 2018 17:29:55","remoteAddr":"177.168.78.9","user":"leandro.louvem","app":"onlyoffice","method":"GET","url":"\/apps\/onlyoffice\/807","message":"Open: 807","userAgent":"Mozilla\/5.0 (Linux; Android 7.1.1; Moto G (5S) Build\/NPPS26.102-49-4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.137 Mobile Safari\/537.36","version":"13.0.0.14"}
{"reqId":"CMEZJmqTbUWmjuyHg34J","level":0,"time":"March 06, 2018 17:29:58","remoteAddr":"177.168.78.9","user":"leandro.louvem","app":"onlyoffice","method":"GET","url":"\/apps\/onlyoffice\/ajax\/config\/807","message":"Config is generated for: 807 with key 807_1520347369","userAgent":"Mozilla\/5.0 (Linux; Android 7.1.1; Moto G (5S) Build\/NPPS26.102-49-4) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.137 Mobile Safari\/537.36","version":"13.0.0.14"}
{"reqId":"X2tmELyTbAQgYfx1xhfI","level":0,"time":"March 06, 2018 17:30:04","remoteAddr":"172.17.0.2","user":"--","app":"onlyoffice","method":"POST","url":"\/apps\/onlyoffice\/track?doc=eVp3ZmpHaTI5cXZhK2Y5STJLMGRKSDY1aTdSRGNlSkdQUU1BVTMvWGt0bz0\/eyJmaWxlSWQiOjgwNywidXNlcklkIjoibGVhbmRyby5sb3V2ZW0iLCJhY3Rpb24iOiJ0cmFjayJ9","message":"Track: 807 status 1","userAgent":"--","version":"13.0.0.14"}
{"reqId":"q3fcZC1BaO9AYsr0kX1a","level":0,"time":"March 06, 2018 17:30:29","remoteAddr":"172.17.0.2","user":"--","app":"onlyoffice","method":"POST","url":"\/apps\/onlyoffice\/track?doc=eVp3ZmpHaTI5cXZhK2Y5STJLMGRKSDY1aTdSRGNlSkdQUU1BVTMvWGt0bz0\/eyJmaWxlSWQiOjgwNywidXNlcklkIjoibGVhbmRyby5sb3V2ZW0iLCJhY3Rpb24iOiJ0cmFjayJ9","message":"Track: 807 status 4","userAgent":"--","version":"13.0.0.14"}
{"reqId":"JAWUqNDm6TzfqDaC8WS8","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery-ui-fixes.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"JAWUqNDm6TzfqDaC8WS8","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/server.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"JAWUqNDm6TzfqDaC8WS8","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/share.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"JAWUqNDm6TzfqDaC8WS8","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery.ocdialog.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"tDERfAwwMz9GEzbGU8z4","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/jquery-ui-fixes.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"tDERfAwwMz9GEzbGU8z4","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/server.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"tDERfAwwMz9GEzbGU8z4","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss is disabled for \/var\/www\/nextcloud\/core\/css\/share.scss, ignoring","userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/64.0.3282.186 Safari\/537.36","version":"13.0.0.14"}
{"reqId":"tDERfAwwMz9GEzbGU8z4","level":0,"time":"March 06, 2018 17:54:04","remoteAddr":"177.137.232.3","user":"--","app":"core","method":"GET","url":"\/login","message":"Scss

Re: white screen nextcloud \ onlyoffice same

PostPosted: Tue Mar 13, 2018 11:45 am
by Alexander_mb
Hello casuza,

The solution of the issue is described in your ticket on Github. Please follow this link.