Try the fastest and simplest way to install ONLYOFFICE

Document Server not connecting to NC

Issues during installation, usage and configuring

Document Server not connecting to NC

Postby Chris » Mon Nov 06, 2017 3:30 pm

I installed a Nextcloud cloud server and a OnlyOffice document server both as headless Virtualbox VM on the same host.

The OnlyOffice document server installation was followed from here: https://api.onlyoffice.com/editors/owncloud
as indicated by the Nextcloud app user/admin guide. The installation consisted of the docker image.

Both the Nextcloud and the OnlyOffice document server work fine but I cannot integrate the Document server on the Nextcloud server. I am getting a timeout error.

Image

I can ping the OO server from the NC server and vice versa. All firewalls are disabled.I am using static DNS (in /etc/hosts) and I am accessing all my nodes from the LAN. May I get some hints on how to debug please?
Chris
 
Posts: 1
Joined: Mon Nov 06, 2017 3:09 pm

Re: Document Server not connecting to NC

Postby Maxim » Fri Nov 10, 2017 12:31 pm

Hello Chris!
What about logs?
Please more info about ip, domains, screenshots. In common it's because of wrong URLs. Servers cannot communicate with each other.
Maxim
 
Posts: 1162
Joined: Tue Oct 11, 2016 2:34 pm


Return to ownCloud/Nextcloud ONLYOFFICE integration app

Who is online

Users browsing this forum: No registered users and 2 guests