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Error while downloading the document file to be..

PostPosted: Wed Nov 01, 2017 8:29 pm
by alexis.rosano
Hi all!

I could install de OnlyOffice Docker image in: http://localhost:8080.

The thing is when I want to configure the address in the administration of NextCloud, I get an error message:

Image

Image

Log saids:

“CommandRequest on check error: Error occurred in the document service: Error while downloading the document file to be converted.”

Somebody knows what I am missing?

Regards!

Re: NextCloud: Error while downloading the document file to

PostPosted: Thu Nov 02, 2017 6:36 am
by Maxim
Hello alexis.rosano!
Somebody knows what I am missing?

URL is wrong (http://localhost:8080)
It must be valid accessible URL where your Document Server is located
Do you have two separated servers?
See here

Re: NextCloud: Error while downloading the document file to

PostPosted: Thu Nov 02, 2017 7:42 pm
by alexis.rosano
URL is wrong (http://localhost:8080)

If I access that URL I see the message of the Document Server running OK!

Do you have two separated servers?

I have only one server, I have NextCloud running in my Apache server (http://localhost/nextcloud) and the Docker image with (http://localhost:8080)

Regards,

Re: NextCloud: Error while downloading the document file to

PostPosted: Fri Nov 10, 2017 8:42 am
by Maxim
Hello alexis.rosano!
You cannot run two servers on localhost.
If you need to run on one machine you need to use docker installation

Re: NextCloud: Error while downloading the document file to

PostPosted: Wed Dec 13, 2017 4:29 pm
by alexis.rosano
Hello @Maxim, I could resolve my problem.

I put the Docker image with Document Server in a Virtual Box image and my Next Cloud installation in a public address (accessible too from the Virtual Box image)

Thanks again for your help!

Re: NextCloud: Error while downloading the document file to

PostPosted: Fri Dec 15, 2017 8:11 am
by Maxim
Hello alexis.rosano!
In that case it should work.