Try the fastest and simplest way to install ONLYOFFICE

Timezone issue with document comments

Issues during installation, usage and configuring

Timezone issue with document comments

Postby sethbgm » Mon Jul 31, 2017 12:43 am

Hi there,
OnlyOffice seems to be working great with my NextCloud, but there is one issue that is pretty significant. I have some users that are in another timezone (three hours behind mine) and when we work on documents together in real-time and communicate through comments, they are out of order because it sees their comments as being posted at an earlier time than mine since I am three hours ahead.

Does anyone know how I can fix this? Thank you
sethbgm
 
Posts: 2
Joined: Mon Jul 31, 2017 12:31 am

Re: Timezone issue with document comments

Postby Maxim » Tue Aug 01, 2017 7:45 am

Hello sethbgm!
Please specify your Onlyoffice version and it would be great if you attach a screenshot of the issue.
Maxim
 
Posts: 917
Joined: Tue Oct 11, 2016 2:34 pm

Re: Timezone issue with document comments

Postby sethbgm » Tue Aug 01, 2017 3:55 pm

Hello,
My OnlyOffice version is 4.3.6. Attached to this post is an example of what I mean. I added in red the order that each comment was posted, but as you see, they are out of order because I am in a later timezone than the other user. Let me know if you would like more information
Attachments
timezone_example.PNG
timezone_example.PNG (21.5 KiB) Viewed 54 times
sethbgm
 
Posts: 2
Joined: Mon Jul 31, 2017 12:31 am

Re: Timezone issue with document comments

Postby Maxim » Wed Aug 02, 2017 11:44 am

Hello sethbgm!
Honestly to say it's not a bug! We had to do comments that way because of compatibility with MS Word. But MS Word does not have Collaborative Document Editing unlike Onlyoffice. We have a solution of that issue but we will implement it later.
Maxim
 
Posts: 917
Joined: Tue Oct 11, 2016 2:34 pm


Return to ownCloud/Nextcloud ONLYOFFICE integration app

Who is online

Users browsing this forum: No registered users and 1 guest

cron