Try the fastest and simplest way to install ONLYOFFICE

Fresh install Mixed language

Questions/problems on Docker

Re: Fresh install Mixed language

Postby Maxim » Thu Feb 09, 2017 1:36 pm

Let's get back your configuration
1 Change in Settings->Document Service
Document Service Location

DSL.png
DSL.png (51.71 KiB) Viewed 515 times


2 Save and try to create document and edit
3 run steps 4-6
Maxim
 
Posts: 857
Joined: Tue Oct 11, 2016 2:34 pm

Re: Fresh install Mixed language

Postby cedric.reymond » Thu Feb 09, 2017 1:47 pm

still says api url: service is not defined
I have tried with both
http://onlyoffice-document-server/FileUploader.ashx
or
http://ipaddress/FileUploader.ashx

new install again?
Why did I loose all previous settings after reboot???
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

Re: Fresh install Mixed language

Postby Maxim » Thu Feb 09, 2017 1:59 pm

I don't know why you've lost settings.
Install please Onlyoffice for Docker version again .
Maxim
 
Posts: 857
Joined: Tue Oct 11, 2016 2:34 pm

Re: Fresh install Mixed language

Postby cedric.reymond » Thu Feb 09, 2017 7:31 pm

Brand new installation.
The settings integration> document service are now exactly as you specify.
The issue is here again.
I did not mention it earlier but it looks like it is only affecting xls document once they have been edited.
i.e: you can open them fine multiple time.
if you edit it once, then it takes 2 mns to open a show the error message...

I went again through step 4-6 and I see the "saving to api.js" if the ip address in the wget but not with the name...
The server is behind a firewall, and it looks like docker is using Google dns so, the wget with the name is done with the external ip....
Is this the reason? But I don't think this should affect only editing xls document right?
Let me know you thoughts on this.

Can I reboot safely now? is there anything to change for saving?

Thanks
Cedric
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

Re: Fresh install Mixed language

Postby Maxim » Fri Feb 10, 2017 7:17 am

Hello cedric.reymond!
Yes, you're right! Servers use Google DNS! Both servers use DNS to connect with each other! That's why we face very often troubles connected with firewalls. Firewall stops that communication between servers. When you edit a doc. or xlsx, it doesn't matter, all requests from CS go to DS and back through internet. If you want that your OnlyOffice work correctly with a domain name and external ip address you should assign the domain name to your IP.
Surely you can reboot without problems. I didn't get info about solving your issue... Does OO work correctky?
Maxim
 
Posts: 857
Joined: Tue Oct 11, 2016 2:34 pm

Re: Fresh install Mixed language

Postby cedric.reymond » Fri Feb 10, 2017 8:13 am

Hello,
No as I say OO still does not work
"The issue is here again.
I did not mention it earlier but it looks like it is only affecting xls document once they have been edited.
i.e: you can open them fine multiple time.
if you edit it once, then it takes 2 mns to open and show the error message..."

the domain name can be resolved from the external and natted correctly.
I can access the site fine from Inside or outside with the dns name.
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

Re: Fresh install Mixed language

Postby Maxim » Fri Feb 10, 2017 8:33 am

If you work with doc file you face no errors? It happens with xls document?
Maxim
 
Posts: 857
Joined: Tue Oct 11, 2016 2:34 pm

Re: Fresh install Mixed language

Postby cedric.reymond » Fri Feb 10, 2017 8:38 am

that's correct.
I can reopen an edited .doc document or .ppt.
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

Re: Fresh install Mixed language

Postby cedric.reymond » Fri Feb 10, 2017 9:47 am

ok I tried to change DNS server used by docker with this:
/etc/docker/daemon.json
{
"dns": ["192.168.0.10", "8.8.8.8"]
}
sudo service docker restart

Called the web page and get this:
The portal initialization process might take some time, please wait...

Any changes make OO reinitialized????
Is this product stable??? still in beta??

Is there a way to have a custom(paid) hour support to fix this today?

Thanks
Cedric
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

Re: Fresh install Mixed language

Postby cedric.reymond » Fri Feb 10, 2017 10:28 am

Me again.
It seems to work now with internal DNS.
However when I try to open the original xls sample document it says:
The file version has changed , reload the page in a loop...

No issue with a new document....

what should i do now?
cedric.reymond
 
Posts: 18
Joined: Mon Feb 06, 2017 9:07 am

PreviousNext

Return to Docker Version

Who is online

Users browsing this forum: No registered users and 1 guest