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web page access speed problem

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web page access speed problem

Postby 286897655 » Mon Oct 24, 2016 7:02 am

I have installed onlyoffice on my localserver ubuntu16.04 from this help:
http://helpcenter.onlyoffice.com/server ... ation.aspx

when the localserver can access internet,the webpage is very fast.but when the localserver can't access internet,the webpage speed is very slow.

from the forum's topics,i had set /etc/default/docker docker_ops='--dns 127.0.0.1' at the same time docker attach container and set /var/www/onlyoffice/webstudio/web.appsetting.config which value use internet address set empty and restart the server,but the problem is still exist.

onlyoffice project is very fatastic.

sorry, i'm not english native contury,can any one help me..... ;) ;) ;)
286897655
 
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Re: web page access speed problem

Postby Maxim » Mon Oct 24, 2016 1:43 pm

Hello!
You have changed ip address of DNS server in Docker. Please change and comment out the line with IP address of DNS server in /etc/default/docker to ip address of your DNS server or Google DNS server.
See more info here http://helpcenter.onlyoffice.com/server/docker/community/troubleshooting.aspx
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Re: web page access speed problem

Postby 286897655 » Mon Oct 24, 2016 2:58 pm

Maxim wrote:Hello!
You have changed ip address of DNS server in Docker. Please change and comment out the line with IP address of DNS server in /etc/default/docker to ip address of your DNS server or Google DNS server.
See more info here http://helpcenter.onlyoffice.com/server/docker/community/troubleshooting.aspx



Thanks for your reply.
I want to use onlyoffice in localnetwork,can't access internet.if i set googledns,it also lacks performance.so onlyoffice must need a dns server?
if there is a config to set the server do not request network?
286897655
 
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Re: web page access speed problem

Postby 286897655 » Tue Oct 25, 2016 9:20 am

thanks、i have solved this problem. i had install another ubuntu1604 dns server and set docker_opts="--dns this new dns ip address" now the system run's very fast.

thank you very much. :D :D :D :D
286897655
 
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Re: web page access speed problem

Postby Maxim » Fri Oct 28, 2016 10:57 am

286897655 wrote:thanks、i have solved this problem. i had install another ubuntu1604 dns server and set docker_opts="--dns this new dns ip address" now the system run's very fast.

thank you very much. :D :D :D :D


Hello!
I'm very glad for you!!!
We hope you will enjoy ONLYOFFICE.
Maxim
 
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Re: web page access speed problem

Postby pciavald » Sat Nov 05, 2016 5:08 pm

I'm facing the slowness issue. My server is a 4-core 3.1Ghz 15Go RAM 50Go SSD so it shouldn't be slow, especially i'm the only one using the platform right now.
I've set docker_OPTS="--dns 8.8.8.8" in /etc/default/docker and restarted, no effect.
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Re: web page access speed problem

Postby Maxim » Mon Nov 07, 2016 7:40 am

Hello pciavald!
To understand what exactly goes wrong please send us HAR file, specify Docker installation (Enterprise Edition or Community Edition) and how you access to your server (server in your LAN or maybe you use VDS or VPS).
Maxim
 
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Re: web page access speed problem

Postby 286897655 » Mon Nov 07, 2016 9:09 am

pciavald wrote:I'm facing the slowness issue. My server is a 4-core 3.1Ghz 15Go RAM 50Go SSD so it shouldn't be slow, especially i'm the only one using the platform right now.
I've set docker_OPTS="--dns 8.8.8.8" in /etc/default/docker and restarted, no effect.



you shuold confirm whether your server can access 8.8.8.8(google dns),if won't,you can setup a local dns server and set docker_opts="--dns local dns ip".
286897655
 
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Re: web page access speed problem

Postby pciavald » Mon Nov 07, 2016 1:03 pm

i can successfully ping 8.8.8.8 from the server.
I've exported the HAR file but it contains sensitive information, how should I transfer it ?
Docker installation is Community, I access the VPS server through ssh.
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Re: web page access speed problem

Postby Maxim » Tue Nov 08, 2016 6:54 am

pciavald wrote:how should I transfer it ?

Send to support@onlyoffice.com with link to your post in forum and Forum in subject.
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