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[DocumentServer] Conversion Failed

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[DocumentServer] Conversion Failed

Postby Toumassa » Mon Oct 10, 2016 9:17 am


I successfully installed docker version of OnlyOffice/Document Server on my server running Centos 7.2 (kernel 3.10.0-327.36.1.el7.x86_64, Docker version 1.12.1) which meets the minimal hardware requirements.
The servers correctly responds on port 443 with certificates correctly installed. My problem is that when i'm trying to load/edit a document, after loading the application the error "Conversion Failed" appears.
The loaded file is a correct .docx file. You can find a screenshot of the error. Thanks for your help.

Best Regards,
Error while loading a .docx file
DocuementServer.jpg (73.81 KiB) Viewed 1143 times
Posts: 1
Joined: Mon Oct 10, 2016 9:06 am

Re: [DocumentServer] Conversion Failed

Postby Eugenie » Mon Oct 10, 2016 3:24 pm

Please send us .log files of document server from container

Please send us the whole file to
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