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Problems with document server

PostPosted: Wed Jun 06, 2018 2:59 pm
by stic
Hello,

I installed onlyoffice document server on a windows 2012r2.
I configured it with onlyoffice, and it works fine in my internal network.
But when I'm outside my network, I get to go to the onlyoffice portal, but I can not edit any document ....
My question is this: Is it necessary for an iis server to be idle for onlyoffice document server to work from outside?
I created all the rules in the firewall, and it should work ...
Thank you in advance for your help.
Regards,
Serge
I'm using the latest version of onlyoffice and onlyoffice document server

Re: Problems with document server

PostPosted: Thu Jun 07, 2018 7:24 am
by stic
Hello,
Finally the trouble came from my Firewall rules ...
Everything works perfectly
sorry and thanks to you

Re: Problems with document server

PostPosted: Thu Jun 07, 2018 8:19 am
by Carl
Hello Serge,

we are glad the issue has been resolved.

Don't hesitate to contact us if you have any other questions.