Try the fastest and simplest way to install ONLYOFFICE

Spreadsheet document stuck on loading

Suggestions on Document Server Installation/Functionality

Spreadsheet document stuck on loading

Postby fre.ant » Tue Jun 05, 2018 4:00 pm

Hello,

sometime our server (integration version 5.1.3 with Nextcloud) hang up for all user who want to open Spreadsheet documents.
When it come all user are inpacted and all spreadsheet files are impacted (existing one, new one...)

Which log file can I look at to show errors ?

Best regards
fre.ant
 
Posts: 5
Joined: Thu May 17, 2018 10:03 am

Re: Spreadsheet document stuck on loading

Postby Carl » Fri Jun 08, 2018 5:00 am

Hello,

Please describe the issue in more details, make screenshots of your actions step-by-step while reproducing the issue. Also please specify if Nextcloud and Document Server are installed on different machines or on one machine.
Carl
 
Posts: 26
Joined: Thu Apr 12, 2018 10:00 am


Return to Document Server

Who is online

Users browsing this forum: No registered users and 2 guests