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Spreadsheet document stuck on loading

PostPosted: Tue Jun 05, 2018 4:00 pm
by fre.ant
Hello,

sometime our server (integration version 5.1.3 with Nextcloud) hang up for all user who want to open Spreadsheet documents.
When it come all user are inpacted and all spreadsheet files are impacted (existing one, new one...)

Which log file can I look at to show errors ?

Best regards

Re: Spreadsheet document stuck on loading

PostPosted: Fri Jun 08, 2018 5:00 am
by Carl
Hello,

Please describe the issue in more details, make screenshots of your actions step-by-step while reproducing the issue. Also please specify if Nextcloud and Document Server are installed on different machines or on one machine.