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unable to save settings for page settings

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unable to save settings for page settings

Postby nudoc » Sat Dec 02, 2017 1:47 pm

Hi,
everything works fine with onlyoffice,
except with spreadsheet page settings, I can not save any changes, which is disturbing to turn into pdf, to have only one page.

and also when someone opens my shared file he has this message: the document could not be saved ... image attached

onlyoffice document runs on a docker container: onlyofficedocumentserver1
Have you ever had this problem ?
do you know how to fix it? '
Thank you in advance for your answer
Attachments
printscreen1.JPG
printscreen1.JPG (22.42 KiB) Viewed 295 times
printsrceen.JPG
printsrceen.JPG (36.28 KiB) Viewed 295 times
nudoc
 
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Re: unable to save settings for page settings

Postby Maxim » Mon Dec 04, 2017 7:13 am

Hello!
Please specify what instruction you followed to install Onlyoffice. Also please attach screenshot (not mobile photo) with Document Service Location in Settings.
Maxim
 
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Re: unable to save settings for page settings

Postby nudoc » Wed Dec 06, 2017 5:17 pm

hello,
thanks for your answer

The document could not be saved .. : the problem is solved, thanks

for installation,
I followed the documentation of the docker container https://hub.docker.com/r/onlyoffice/documentserver/
but I did not export the configuration files out of the application, I have the container that runs, with a domain name redirection, that I filled in on my website, I do not know if I Am I clear enough ...?

Also please attach screenshot (not mobile photo) with Document Service Location in Settings :
I'm sorry, but I did not understand the meaning of your question about the screen shot you want, wich location...?

Thank you very much for your answer
nudoc
 
Posts: 8
Joined: Fri Dec 01, 2017 6:52 pm

Re: unable to save settings for page settings

Postby Maxim » Thu Dec 07, 2017 8:02 am

Hello nudoc!
It's great that you solved the issue
Maxim
 
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Re: unable to save settings for page settings

Postby nudoc » Fri Dec 08, 2017 10:26 am

hi,

Hello nudoc!
It's great that you solved the issue
Maxim
-no, I did not solve the main problem!

for installation,
I followed the documentation of the docker container https://hub.docker.com/r/onlyoffice/documentserver/
but I did not export the configuration files out of the application, I have the container that runs, with a domain name redirection, that I filled in on my website, I do not know if I Am I clear enough ...?

Also please attach screenshot (not mobile photo) with Document Service Location in Settings:
I'm sorry, but I did not understand the meaning of your question about the screen shot you want, wich location ...?

Thank you very much for your answer
nudoc
nudoc
 
Posts: 8
Joined: Fri Dec 01, 2017 6:52 pm

Re: unable to save settings for page settings

Postby nudoc » Sun Dec 10, 2017 10:25 am

hi,
I think that all my errors, of not being able to record, come from the problem of resolution of the websocket, indeed I went to see in all possible aids and I do not find an answer to this problem.
help me... thanks !
Attachments
wss1error.PNG
wss1error.PNG (14.66 KiB) Viewed 254 times
nudoc
 
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Re: unable to save settings for page settings

Postby Maxim » Tue Dec 12, 2017 7:44 am

Hello nudoc!
Did you install Onlyoffice Document Server only?
Maxim
 
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Re: unable to save settings for page settings

Postby nudoc » Sat Dec 16, 2017 11:36 am

Hello,
thanks for your reply, yes only onlyoffice document server ...
thank you
nudoc
 
Posts: 8
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Re: unable to save settings for page settings

Postby Maxim » Mon Dec 18, 2017 10:09 am

Hello nudoc!
I that case you should see our API "How to"
Maxim
 
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Re: unable to save settings for page settings

Postby nudoc » Tue Dec 19, 2017 9:06 am

Hello, thank you for your answer

I went to see your link, very very complicated for me this configuration ...

I do not have access to the only office files because I have not been able to export the configuration and application files, so I can not reach json and other ...

My question, do I have to export my onlyoffice document server configuration files or it is not mandatory? because I do not know enough ssh language command line.

Is it possible to help me on the way forward in a simpler way?

thanks in advance for your help
nudoc
 
Posts: 8
Joined: Fri Dec 01, 2017 6:52 pm

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