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How to start Document Server

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How to start Document Server

Postby simsala » Tue Jun 06, 2017 10:26 pm

Hi,
I installed the Document Server according this guide: http://helpcenter.onlyoffice.com/server ... ation.aspx
But after a server restart or an update of the document server, the Document Server is not running anymore.

How can I start it again?
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby Maxim » Wed Jun 07, 2017 12:22 pm

Hello simsala!
Did you run the Document Server successfully before? Did it work correctly? Any errors while installation did you notice? What OS is installed on the server?
Maxim
 
Posts: 1237
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Postby simsala » Thu Jun 08, 2017 8:10 am

Hi maxim,

thanks for your answer. Yes after the first installation it installed without errors and did run successfully with Debian 8. But there is no Startup-Script for the document server in /etc/init.d/ and I don't think I have to start it every time as described at the end of the compiling section (http://helpcenter.onlyoffice.com/server ... -code.aspx)?

So I simple wonder how to start it?
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby simsala » Fri Jun 09, 2017 4:24 pm

No idea, how to (re)start it?
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby simsala » Mon Jun 12, 2017 11:08 pm

Can please someone confirm that the document server, installed via apt-get, starts automatically after a reboot?
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby Maxim » Tue Jun 13, 2017 6:49 am

Hello simsala!
Now i'm a little bit confused, did you install what exactly version "Compiling" or "ready-to-use"?
Maxim
 
Posts: 1237
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Postby simsala » Sat Jun 17, 2017 5:51 pm

Hi Maxim,

thanks for your answer. I installed the ready-to-use version. I was just referring to the compiling-version because there is an chapter for starting the server. This information is missing in the manual for the ready-to-use version, and I still didn't find out how to start it...
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby Maxim » Mon Jun 19, 2017 6:18 am

Hello simsala!
The server must start automatically after installation. Putting ip address of the Document Server into a browser what you get?
Maxim
 
Posts: 1237
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Postby simsala » Mon Jul 10, 2017 11:38 pm

Yes it starts automatically after installation, but it does not start after a server reboot.
simsala
 
Posts: 13
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Postby Maxim » Tue Jul 11, 2017 7:30 am

Hello simsala!
It's not normal that after rebooting Doc Serv doesn't start automatically, it must start, smth. is wrong with installation or smth. else. How did you understand that Doc Serv doesn't start? You do not get welcome page? What about logs?
Maxim
 
Posts: 1237
Joined: Tue Oct 11, 2016 2:34 pm

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