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Unable to locate package onlyoffice-documentserver

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Unable to locate package onlyoffice-documentserver

Postby sophie_jane » Sun Jun 04, 2017 10:24 pm

I'm unable to search the forums for this issue, it complains that all the keywords are too common. I just got done installing onlyoffice-documentserver on one of my Ubuntu 14.04.5 servers, for integration with ownCloud. After having some issues (it's installed, but ownCloud can't reach it), I decided to run onlyoffice-documentserver on my other server, also Ubuntu 14.04.5. I am unable to install it, despite both servers being very similar. I get an error, "Unable to locate package onlyoffice-documentserver". I followed the instructions here: https://helpcenter.onlyoffice.com/serve ... ation.aspx and, yes, I added the repository to my sources. I can even see the source address in the output of apt-get update, too: "http://download.onlyoffice.com squeeze InRelease". I'm not sure what the problem is, though.
sophie_jane
 
Posts: 16
Joined: Mon May 29, 2017 2:57 pm

Re: Unable to locate package onlyoffice-documentserver

Postby Pavel.Lobashov » Mon Jun 05, 2017 10:23 am

Please, show content of
Code: Select all
/etc/apt/sources.list.d/onlyoffice.list
Pavel.Lobashov
 
Posts: 12
Joined: Wed Sep 21, 2016 11:41 am

Re: Unable to locate package onlyoffice-documentserver

Postby sophie_jane » Mon Jun 05, 2017 6:38 pm

/etc/apt/sources.list.d/onlyoffice.list:
Code: Select all
deb http://download.onlyoffice.com/repo/debian squeeze main
sophie_jane
 
Posts: 16
Joined: Mon May 29, 2017 2:57 pm

Re: Unable to locate package onlyoffice-documentserver

Postby Pavel.Lobashov » Tue Jun 06, 2017 8:19 am

Hm, seems OK
Show please
Code: Select all
sudo apt update
command output
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Posts: 12
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Re: Unable to locate package onlyoffice-documentserver

Postby sophie_jane » Wed Jun 07, 2017 12:01 am

output of apt-get update:
Code: Select all
Ign http://us.archive.ubuntu.com trusty InRelease
Get:1 http://us.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Ign http://dl.google.com stable InRelease
Hit http://download.mono-project.com trusty InRelease
Hit http://download.onlyoffice.com squeeze InRelease
Hit http://us.archive.ubuntu.com trusty-backports InRelease
Get:2 http://security.ubuntu.com trusty-security InRelease [65.9 kB]
Ign http://archive.ubuntu.com precise InRelease
Hit http://us.archive.ubuntu.com trusty Release.gpg
Hit http://ppa.launchpad.net trusty InRelease
Hit http://download.onlyoffice.com squeeze/main amd64 Packages
Hit http://us.archive.ubuntu.com trusty Release
Hit http://download.mono-project.com trusty/main amd64 Packages
Ign http://dl.google.com stable InRelease
Hit http://apt.syncthing.net syncthing InRelease
Get:3 http://us.archive.ubuntu.com trusty-updates/main Sources [399 kB]
Hit http://download.onlyoffice.com squeeze/main i386 Packages
Hit http://download.mono-project.com trusty/main i386 Packages
Hit http://archive.ubuntu.com precise Release.gpg
Ign http://ppa.launchpad.net trusty InRelease
Get:4 http://dl.google.com stable Release.gpg [916 B]
Hit http://apt.syncthing.net syncthing/release amd64 Packages
Hit http://archive.ubuntu.com precise Release
Hit http://ppa.launchpad.net trusty InRelease
Get:5 http://us.archive.ubuntu.com trusty-updates/restricted Sources [6,331 B]
Get:6 http://us.archive.ubuntu.com trusty-updates/universe Sources [180 kB]
Hit https://deb.nodesource.com trusty InRelease
Hit http://ppa.launchpad.net trusty InRelease
Hit http://dl.google.com stable Release.gpg
Hit http://apt.syncthing.net syncthing/release i386 Packages
Hit https://deb.nodesource.com trusty/main Sources
Get:7 http://security.ubuntu.com trusty-security/main Sources [132 kB]
Hit http://archive.ubuntu.com precise/main amd64 Packages
Get:8 http://us.archive.ubuntu.com trusty-updates/multiverse Sources [7,764 B]
Get:9 http://us.archive.ubuntu.com trusty-updates/main amd64 Packages [987 kB]
Hit http://ppa.launchpad.net trusty InRelease
Get:10 https://dl.bintray.com trusty InRelease
Ign https://dl.bintray.com trusty InRelease
Hit https://deb.nodesource.com trusty/main amd64 Packages
Hit http://archive.ubuntu.com precise/universe amd64 Packages
Get:11 http://dl.google.com stable Release [1,189 B]
Hit https://deb.nodesource.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty InRelease
Get:12 https://deb.nodesource.com trusty/main Translation-en_US
Hit https://dl.bintray.com trusty Release.gpg
Ign http://download.mono-project.com trusty/main Translation-en_US
Hit http://archive.ubuntu.com precise/multiverse amd64 Packages
Ign http://download.mono-project.com trusty/main Translation-en
Get:13 http://security.ubuntu.com trusty-security/restricted Sources [4,955 B]
Hit http://ppa.launchpad.net trusty InRelease
Hit http://dl.google.com stable Release
Hit http://archive.ubuntu.com precise/main i386 Packages
Get:14 http://security.ubuntu.com trusty-security/universe Sources [55.1 kB]
Get:15 http://us.archive.ubuntu.com trusty-updates/restricted amd64 Packages [17.1 kB]
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Get:16 http://us.archive.ubuntu.com trusty-updates/universe amd64 Packages [410 kB]
Hit http://archive.ubuntu.com precise/universe i386 Packages
Get:17 http://security.ubuntu.com trusty-security/multiverse Sources [3,206 B]
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://archive.ubuntu.com precise/multiverse i386 Packages
Ign https://deb.nodesource.com trusty/main Translation-en_US
Get:18 http://security.ubuntu.com trusty-security/main amd64 Packages [620 kB]
Get:19 http://us.archive.ubuntu.com trusty-updates/multiverse amd64 Packages [14.3 kB]
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit https://dl.bintray.com trusty Release
Hit http://ppa.launchpad.net trusty Release.gpg
Ign http://download.onlyoffice.com squeeze/main Translation-en_US
Hit http://archive.ubuntu.com precise/main Translation-en
Ign http://download.onlyoffice.com squeeze/main Translation-en
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Ign https://deb.nodesource.com trusty/main Translation-en
Get:20 http://us.archive.ubuntu.com trusty-updates/main i386 Packages [942 kB]
Hit http://archive.ubuntu.com precise/multiverse Translation-en
Hit http://ppa.launchpad.net trusty/main i386 Packages
Ign http://apt.syncthing.net syncthing/release Translation-en_US
Hit http://ppa.launchpad.net trusty/main Translation-en
Ign http://apt.syncthing.net syncthing/release Translation-en
Hit http://archive.ubuntu.com precise/universe Translation-en
Hit https://dl.bintray.com trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Get:21 http://dl.google.com stable/main amd64 Packages [1,384 B]
Hit http://ppa.launchpad.net trusty/main i386 Packages
Get:22 http://us.archive.ubuntu.com trusty-updates/restricted i386 Packages [16.9 kB]
Get:23 http://us.archive.ubuntu.com trusty-updates/universe i386 Packages [411 kB]
Get:24 http://security.ubuntu.com trusty-security/restricted amd64 Packages [14.0 kB]
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://dl.google.com stable/main amd64 Packages
Get:25 http://security.ubuntu.com trusty-security/universe amd64 Packages [164 kB]
Hit http://dl.google.com stable/main i386 Packages
Get:26 http://us.archive.ubuntu.com trusty-updates/multiverse i386 Packages [14.6 kB]
Get:27 http://us.archive.ubuntu.com trusty-updates/main Translation-en [487 kB]
Hit https://dl.bintray.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main Translation-en
Get:28 http://us.archive.ubuntu.com trusty-updates/multiverse Translation-en [7,430 B]
Get:29 http://us.archive.ubuntu.com trusty-updates/restricted Translation-en [3,978 B]
Get:30 http://us.archive.ubuntu.com trusty-updates/universe Translation-en [218 kB]
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Get:31 http://security.ubuntu.com trusty-security/multiverse amd64 Packages [4,133 B]
Get:32 https://dl.bintray.com trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-backports/main Sources
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted Sources
Get:33 https://dl.bintray.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Sources
Get:34 http://security.ubuntu.com trusty-security/main i386 Packages [579 kB]
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Sources
Hit http://ppa.launchpad.net trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main amd64 Packages
Get:35 https://dl.bintray.com trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-backports/restricted amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe amd64 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse amd64 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Get:36 https://dl.bintray.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/restricted i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/universe i386 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty-backports/multiverse i386 Packages
Ign http://archive.ubuntu.com precise/main Translation-en_US
Get:37 https://dl.bintray.com trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty-backports/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/multiverse Translation-en
Hit http://ppa.launchpad.net trusty/main Translation-en
Ign http://archive.ubuntu.com precise/multiverse Translation-en_US
Get:38 https://dl.bintray.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty-backports/universe Translation-en
Get:39 https://dl.bintray.com trusty/main Translation-en_US
Ign http://archive.ubuntu.com precise/universe Translation-en_US
Hit http://ppa.launchpad.net trusty Release
Hit http://us.archive.ubuntu.com trusty/main Sources
Hit http://us.archive.ubuntu.com trusty/restricted Sources
Ign http://dl.google.com stable/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty/universe Sources
Get:40 https://dl.bintray.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Sources
Hit http://us.archive.ubuntu.com trusty/main amd64 Packages
Hit http://ppa.launchpad.net trusty/main amd64 Packages
Ign http://dl.google.com stable/main Translation-en
Hit http://us.archive.ubuntu.com trusty/restricted amd64 Packages
Get:41 https://dl.bintray.com trusty/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty/universe amd64 Packages
Ign https://dl.bintray.com trusty/main Translation-en_US
Ign http://dl.google.com stable/main Translation-en_US
Hit http://us.archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://us.archive.ubuntu.com trusty/main i386 Packages
Hit http://ppa.launchpad.net trusty/main i386 Packages
Hit http://us.archive.ubuntu.com trusty/restricted i386 Packages
Get:42 https://dl.bintray.com trusty/main Translation-en
Ign https://dl.bintray.com trusty/main Translation-en
Ign http://dl.google.com stable/main Translation-en
Hit http://us.archive.ubuntu.com trusty/universe i386 Packages
Hit http://us.archive.ubuntu.com trusty/multiverse i386 Packages
Get:43 http://security.ubuntu.com trusty-security/restricted i386 Packages [13.7 kB]
Hit http://us.archive.ubuntu.com trusty/main Translation-en
Hit http://us.archive.ubuntu.com trusty/multiverse Translation-en
Get:44 http://security.ubuntu.com trusty-security/universe i386 Packages [164 kB]
Hit http://us.archive.ubuntu.com trusty/restricted Translation-en
Hit http://us.archive.ubuntu.com trusty/universe Translation-en
Get:45 http://security.ubuntu.com trusty-security/multiverse i386 Packages [4,289 B]
Get:46 http://security.ubuntu.com trusty-security/main Translation-en [337 kB]
Ign http://us.archive.ubuntu.com trusty/main Translation-en_US
Ign http://us.archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://us.archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com trusty/universe Translation-en_US
Ign http://ppa.launchpad.net trusty/main Translation-en_US
Get:47 http://security.ubuntu.com trusty-security/multiverse Translation-en [2,201 B]
Ign http://ppa.launchpad.net trusty/main Translation-en
Get:48 http://security.ubuntu.com trusty-security/restricted Translation-en [3,491 B]
Get:49 http://security.ubuntu.com trusty-security/universe Translation-en [94.8 kB]
Fetched 6,453 kB in 6s (944 kB/s)
Reading package lists... Done
sophie_jane
 
Posts: 16
Joined: Mon May 29, 2017 2:57 pm

Re: Unable to locate package onlyoffice-documentserver

Postby Pavel.Lobashov » Wed Jun 07, 2017 8:09 am

I see a lot of `i386` in your output
Do you use ubuntu x32 by the way?
Show please output of
Code: Select all
uname -a
Pavel.Lobashov
 
Posts: 12
Joined: Wed Sep 21, 2016 11:41 am


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