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Spreadsheet Page Settings not saved

Spreadsheet Page Settings not saved

Postby worraps » Mon Mar 27, 2017 7:54 pm

Setting a document page settings to Letter, Inches, Margines, etc. Will not save even when hitting apply and/or save once the file is closed. Upon reopen, the settings revert back to system defaults. How do I make them stay?
Last edited by worraps on Fri Mar 31, 2017 2:32 pm, edited 1 time in total.
worraps
 
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Re: Document Page Settings not saved

Postby Maxim » Tue Mar 28, 2017 6:11 am

Hello worraps!
Please specify what OnlyOffice instalattion do you use? Community or Enterprise Edition, maybe Integration or Desktop? Docker or not? And what is OS of your server where OO is installed?
Any messages or errors after saving settings?
Maxim
 
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Re: Document Page Settings not saved

Postby worraps » Tue Mar 28, 2017 10:31 am

Hi Maxim,

Community Ed 8.9.2.27
Docker on Ubuntu 16.04
No Error Message is displays. Changes are set when viewing document in editor. If you save/apply and continue working in document, then go back to settings, they will still be saved. However, if I close the spreadsheet and reopen it, then the settings will be reverted back to system default.

Thanks
Last edited by worraps on Wed Mar 29, 2017 1:19 pm, edited 1 time in total.
Single Server Installation
Docker on Ubuntu 16.04.2 LTS
Community Server: 8.9.2.27
Document Server: 4.2
https://github.com/ONLYOFFICE/Docker-CommunityServer
https://github.com/ONLYOFFICE/Docker-CommunityServer/blob/master/config/nginx/onlyoffice-ssl
worraps
 
Posts: 8
Joined: Mon Mar 27, 2017 6:56 pm

Re: Document Page Settings not saved

Postby Maxim » Wed Mar 29, 2017 9:37 am

Hello worraps!
Please specify what version of Document Server you're using (to view the current software version and licensor details, click the About icon at the left sidebar). Also specify please any changes you made in the file like text or smth. else are saved after closing the file or not?
Maxim
 
Posts: 1001
Joined: Tue Oct 11, 2016 2:34 pm

Re: Document Page Settings not saved

Postby worraps » Wed Mar 29, 2017 12:53 pm

Sorry, I mistyped the version of Community Server - it is 8.9.2.27
Document Editor: 4.2
I assume that is the version you need.
Changes to the content of documents appear to save just fine. Only the page settings mentioned above do not save.
This install was done using the docker install script from the onlyoffice website about a week ago.
Single Server Installation
Docker on Ubuntu 16.04.2 LTS
Community Server: 8.9.2.27
Document Server: 4.2
https://github.com/ONLYOFFICE/Docker-CommunityServer
https://github.com/ONLYOFFICE/Docker-CommunityServer/blob/master/config/nginx/onlyoffice-ssl
worraps
 
Posts: 8
Joined: Mon Mar 27, 2017 6:56 pm

Re: Document Page Settings not saved

Postby Maxim » Wed Mar 29, 2017 1:22 pm

Hello worraps!
It's very strange! Because document page settings like margins, page format and so on except Advanced Settings keep in the file itself, inside of the file that's why it's strange. I would understand if you wouldn't be able to save content but as you say "content of documents appear to save just fine". So....is there any chance to test on your side, can you give us access to the server?
Maxim
 
Posts: 1001
Joined: Tue Oct 11, 2016 2:34 pm

Re: Document Page Settings not saved

Postby worraps » Thu Mar 30, 2017 10:46 am

Maxim,

Further investigation found that Documents DO Save the settings as expected, however, spreadsheets do not. I was only testing spreadsheets initially.

Confirmed in spreadsheets:
Changing the units to Inches DOES save correctly (misstated above).
Changing Margins and paper size still DOES NOT save for me.

Presentations NOT tested.

Thanks
Single Server Installation
Docker on Ubuntu 16.04.2 LTS
Community Server: 8.9.2.27
Document Server: 4.2
https://github.com/ONLYOFFICE/Docker-CommunityServer
https://github.com/ONLYOFFICE/Docker-CommunityServer/blob/master/config/nginx/onlyoffice-ssl
worraps
 
Posts: 8
Joined: Mon Mar 27, 2017 6:56 pm

Re: Document Page Settings not saved

Postby Maxim » Thu Mar 30, 2017 12:24 pm

Hello again!
Thank you for your notification and information!
The module where the bug detected is "Print page settings"
We have detected the issue, confirm that this bug exits.
The fix will be released as part of new Document Server release 4.4
Maxim
 
Posts: 1001
Joined: Tue Oct 11, 2016 2:34 pm


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