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documents

PostPosted: Wed Feb 01, 2017 12:26 pm
by khaled
We have installed onlyoffice community-server successfully, however when we access it ---> documents, we can not edit a document, the pencil symbol for editions next to the file does not exist

Re: documents

PostPosted: Wed Feb 01, 2017 1:09 pm
by Maxim
Hello!
You have installed Community Server only i suppose. Also there must be installed Documment Server to edit files.
I advice you to install Community Edition (free version with limited connections and cpu cores) or Enterprise Edition (full version with 30 day trial key). Trial 30 day activation key for Enterprise Edition you can download here, but you must fill in the form.
Or you can install the Document Server separately and connect servers, but i think it's hard way.

Re: documents

PostPosted: Wed Feb 01, 2017 2:19 pm
by khaled
I have installed the document server with community serveur , folowing this link :
https://helpcenter.onlyoffice.com/serve ... ation.aspx
But it didn't change .
Thks you for your help

Re: documents

PostPosted: Wed Feb 01, 2017 2:35 pm
by Maxim
There is no a chance to run both OnlyOffice (Document and Community) servers on one Linux machine, precisely speaking there is but it's hard, the problem is connected with forwarding ports. That's why we use Docker technology to run servers on a machine. So you should use 2 separate servers and connect them or you can use Docker installation. You can notice that there is no linux version here. We advice you to try Community Edition for Docker version.

Re: documents

PostPosted: Wed Feb 01, 2017 3:04 pm
by khaled
thks ,
But i stil have a problem with the installation script :
root@de3029:~# bash opensource-install.sh -md "de3029.ispfr.net"
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 32454 100 32454 0 0 62240 0 --:--:-- --:--:-- --:--:-- 62172
The following ports must be open: 80

root@de3029:~# iptables -nvL
Chain INPUT (policy ACCEPT 32396 packets, 6911K bytes)
pkts bytes target prot opt in out source destination
0 0 ACCEPT all -- * * 0.0.0.0/24 0.0.0.0/0
3067 255K ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80

Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
pkts bytes target prot opt in out source destination
0 0 ACCEPT all -- * * 0.0.0.0/24 0.0.0.0/0
0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80

Chain OUTPUT (policy ACCEPT 34911 packets, 12M bytes)
pkts bytes target prot opt in out source destination
0 0 ACCEPT all -- * * 0.0.0.0/24 0.0.0.0/0
199 11817 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 tcp dpt:80

Re: documents

PostPosted: Thu Feb 02, 2017 7:06 am
by Maxim
Hello!
There is a problem with server's security i suppose.
Check out your ports
Code: Select all
netstat -tulpn


Code: Select all
netstat -tulpn | grep :80


be sure that iptables give access to 80 port
Code: Select all
iptables -L INPUT -v -n | grep 80


if it's not let's change it
Code: Select all
iptables -A INPUT -m state --state NEW -p tcp --dport 80 -j ACCEPT

Re: documents

PostPosted: Fri Apr 07, 2017 8:06 am
by khaled
Hello,
We had install the onlyoffice Community serveur with his version : Version 8.9.2.27 .

My question , is haw can us verify if new version is available , or haw can us update the current version .

--Cordiolly .

Re: documents

PostPosted: Fri Apr 07, 2017 11:24 am
by Maxim
Hello khaled!
There is notification about update in Enterprise Edition, but in Community there is no such notification. You should update manually OnlyOffice containers. To do that you should delete your old containers (data folders must be maped), delete old installation script, download fresh installation script and install necessary containers.
Onlyoffice Document Server releases on GitHub
Onlyoffice Community Server releases on GitHub