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[Resolved]PDf Preview = Error conversion!?

[Resolved]PDf Preview = Error conversion!?

Postby Kpol » Mon Apr 04, 2016 1:03 pm

Hi,

I simply upload a simple PDF (1page 32ko). All fine, when i click on it just for a preview, it opens the docx editor (!?) instead of a simple preview... Since when we need a conversion to view a simple PDF ??...

This was ok with your older version 8.6x ... :roll:

onlyo v. 8.7x
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Last edited by Kpol on Fri Apr 08, 2016 4:09 pm, edited 4 times in total.
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Re: PDf Preview

Postby Kpol » Mon Apr 04, 2016 1:25 pm

i want to mention that in v 8.6 it this ok... In v 8.7x it is not.

v8.6x link (OK) - Here you have a normal preview of the PDF.
Region002.png
Region002.png (9.9 KiB) Viewed 2725 times


v 8.7x link (Not OK!) - Here you have the error mention above... :(
Region001.png
Region001.png (8.15 KiB) Viewed 2725 times


Hope it helps....
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Re: PDf Preview = Error conversion !??

Postby Dean » Wed Apr 06, 2016 8:17 am

Hello,

Please change those strings:

In the files:

var/www/onlyoffice/WebStudio/web.appsettings.config
var/www/onlyoffice/WebStudio2/web.appsettings.config

Delete the parameter '.pdf' from the string:

<add key="files.docservice.viewed-docs"

And restart the containers.
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Re: PDf Preview = Error conversion !??

Postby Kpol » Fri Apr 08, 2016 4:06 pm

Ok thanks, thats do the trick!

ps : When something work, please keep it as it! Thanks a lot! :)
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Re: [Resolved]PDf Preview = Error conversion!?

Postby akeskinen » Fri Apr 29, 2016 3:57 pm

I had same problem.
Every pdf tried to open in editor and gave "Convertation error" popup (I guess that is meant to be conversion error).

I removed .pdf from string. Now it still tries to open document editor but announces that file type is not supported.
I have latest version. How can I get pdf preview?
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Re: PDf Preview = Error conversion !??

Postby akeskinen » Fri Apr 29, 2016 4:09 pm

Dean wrote:Hello,

Please change those strings:

In the files:

var/www/onlyoffice/WebStudio/web.appsettings.config
var/www/onlyoffice/WebStudio2/web.appsettings.config

Delete the parameter '.pdf' from the string:

<add key="files.docservice.viewed-docs"

And restart the containers.


Didn't help for me. Url is still incorrect but edit says pdf is not supported.
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Re: [Resolved]PDf Preview = Error conversion!?

Postby Kpol » Wed May 04, 2016 7:55 am

Hey guys,
onlyoffice v. 8.7x

Not sure 100% for other version, pls check...
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Re: [Resolved]PDf Preview = Error conversion!?

Postby Dean » Thu May 05, 2016 11:57 am

akeskinen wrote:I had same problem.
Every pdf tried to open in editor and gave "Convertation error" popup (I guess that is meant to be conversion error).

I removed .pdf from string. Now it still tries to open document editor but announces that file type is not supported.
I have latest version. How can I get pdf preview?


Hello,

Do you also use 3.0 Editors + 8.7 Community?
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Re: [Resolved]PDf Preview = Error conversion!?

Postby nexusefr » Tue May 24, 2016 2:47 pm

Dean wrote:
akeskinen wrote:I had same problem.
Every pdf tried to open in editor and gave "Convertation error" popup (I guess that is meant to be conversion error).

I removed .pdf from string. Now it still tries to open document editor but announces that file type is not supported.
I have latest version. How can I get pdf preview?


Hello,

Do you also use 3.0 Editors + 8.7 Community?


Hello all, yes i use 8.7 under Windows 8 and 3.0 under lubuntu (ubuntu 15.10 x64), i removed .pdf from string and i get error "file type is not supported" . How can i know the doc server version under ubuntu ?

Thanks!

soz for my english :roll:
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Re: [Resolved]PDf Preview = Error conversion!?

Postby Dean » Mon May 30, 2016 7:57 am

Hello,

Did you use dokcer to install Document Server or you were using a deb-package?
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