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Document Server Freez

Issues during installation and related to database

Document Server Freez

Postby TonID » Sat Aug 29, 2015 1:28 pm

Hello all,
installed Community server including mail and document server on one server with docker but wanted to have the document server seperate
So removed the container for document server, and installed a new server with only the document server with docker again.

In the community server ii changed the document server setting to find the document editor service on the different server.

Everything works fine loading documentts saving them, dus every time when i edit documents i get the error "file editing start error" and the document freezes menu and all other options are still working, but it's impossible to edit anymore.

i'm not good with docker but i had no errors when installing both servers.

Whats going on ?

i have tryed differents ways to
Installing Community Server and Mail Server to one macine with docker, but when i link the containers, the mail server never shows up in the portal mail settings, so unable to add a domain.

is it even possible to install with docker and install services on different servers ?

Both servers are hosted on different hosting providers
Posts: 2
Joined: Sat Aug 29, 2015 1:15 pm

Re: Document Server Freez

Postby Dean » Mon Aug 31, 2015 7:39 am

Please check the address of the Command Service of Editors to look as follows:


If that doesn't help, please, send us errors from the browser console.
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Document Server Freez

Postby TonID » Mon Aug 31, 2015 11:22 am

Hello Dean,

Change the setting you adviced solved the proble,
Thanks a lot

Now going to create the next steps sql server and storage server :)
Posts: 2
Joined: Sat Aug 29, 2015 1:15 pm

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