Try the fastest and simplest way to install ONLYOFFICE

Server:Cant Access Network

Tech support for Enterprise Version

Server:Cant Access Network

Postby bdearlove » Thu Oct 06, 2016 2:41 pm

Good Day All,
We have the enterprise version which has been running several months with no issue.
We are trying to back up by copying the /apps folder from the server to a mounted drive, unfortunately the server cannot access, can't even ping devices on the same network.
OnlyOffice is working and external devices can ping and ssh the server, only going out.
My familiarity with Ubuntu is limited, wondering if anyone has seen this issue or the cause? I am assuming some docker routing issues?

Posts: 6
Joined: Wed Oct 05, 2016 7:21 pm

Re: Server:Cant Access Network

Postby Eugenie » Fri Oct 07, 2016 2:13 pm


If you use Enterprise Edition, please use Control Panel for backups: ... store.aspx

If you have any other questions, please specify them.
Posts: 134
Joined: Mon Aug 25, 2014 10:11 am

Return to Enterprise Version

Who is online

Users browsing this forum: No registered users and 3 guests