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Re: [LDAP] Sync freeze

PostPosted: Sun Oct 08, 2017 3:30 pm
by kiar
Hello Maxim,

Maxim wrote:We have fixed it in 9.5 version which is going to be released soon.


That's a pretty good news :)

Maxim wrote:
It's getting worse for our school : our license expire on next week. After this date, I doubt we can do an update anymore.

Why so? What email you used for the licence?
You are using ONLYOFFICE Education Edition?


I've installed the enterprise version in our school server ( docker version in linux ), i've got a license ( one year update + support ) last year for our school from your sales office.
I don't think I had to specify any email for this ( I can't remember ).
What's the Education Edition ?

Re: [LDAP] Sync freeze

PostPosted: Mon Oct 09, 2017 6:27 am
by Maxim
Hello kiar!
What's the Education Edition ?

It's the same as Enterprise Edition but with some limitations.
I don't think I had to specify any email for this ( I can't remember ).

It's a pity!
We have already updated our SaaS to the 9.5 version.

Re: [LDAP] Sync freeze

PostPosted: Fri Oct 27, 2017 8:32 am
by kiar
Hello,

Is there any news about the update ?
We really need to solve our issue with ldap.

Thanks !

Re: [LDAP] Sync freeze

PostPosted: Mon Oct 30, 2017 11:23 am
by Maxim
Hello kiar!
I hope it will be released on this week.

Re: [LDAP] Sync freeze

PostPosted: Thu Nov 02, 2017 10:13 pm
by kiar
Hello,

The update to the 9.5 version solve the problem, and the sync works if I accept the certificate.

But ... no one is able to login after that.
I had to restore a backup with the 9.1 version.

I think ( i hope ) it is only a certificate issue, but I have no problem with all other CMS who uses the ldap auth.
I didn't find anything helpful in the community logs, but I will search further.
Should I open a support ticket or a new topic here to solve this ?

Re: [LDAP] Sync freeze

PostPosted: Sun Nov 05, 2017 7:57 pm
by kiar
kiar wrote:But ... no one is able to login after that.


That was not an issue from onlyoffice.
Update to 9.5 solves the freeze, but I have a bunch of new problems.
I will open a new thread.