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[LDAP] Sync freeze

Tech support for Enterprise Version

Re: [LDAP] Sync freeze

Postby kiar » Sun Oct 08, 2017 3:30 pm

Hello Maxim,

Maxim wrote:We have fixed it in 9.5 version which is going to be released soon.


That's a pretty good news :)

Maxim wrote:
It's getting worse for our school : our license expire on next week. After this date, I doubt we can do an update anymore.

Why so? What email you used for the licence?
You are using ONLYOFFICE Education Edition?


I've installed the enterprise version in our school server ( docker version in linux ), i've got a license ( one year update + support ) last year for our school from your sales office.
I don't think I had to specify any email for this ( I can't remember ).
What's the Education Edition ?
kiar
 
Posts: 44
Joined: Tue Oct 04, 2016 7:31 am

Re: [LDAP] Sync freeze

Postby Maxim » Mon Oct 09, 2017 6:27 am

Hello kiar!
What's the Education Edition ?

It's the same as Enterprise Edition but with some limitations.
I don't think I had to specify any email for this ( I can't remember ).

It's a pity!
We have already updated our SaaS to the 9.5 version.
Maxim
 
Posts: 1224
Joined: Tue Oct 11, 2016 2:34 pm

Re: [LDAP] Sync freeze

Postby kiar » Fri Oct 27, 2017 8:32 am

Hello,

Is there any news about the update ?
We really need to solve our issue with ldap.

Thanks !
kiar
 
Posts: 44
Joined: Tue Oct 04, 2016 7:31 am

Re: [LDAP] Sync freeze

Postby Maxim » Mon Oct 30, 2017 11:23 am

Hello kiar!
I hope it will be released on this week.
Maxim
 
Posts: 1224
Joined: Tue Oct 11, 2016 2:34 pm

Re: [LDAP] Sync freeze

Postby kiar » Thu Nov 02, 2017 10:13 pm

Hello,

The update to the 9.5 version solve the problem, and the sync works if I accept the certificate.

But ... no one is able to login after that.
I had to restore a backup with the 9.1 version.

I think ( i hope ) it is only a certificate issue, but I have no problem with all other CMS who uses the ldap auth.
I didn't find anything helpful in the community logs, but I will search further.
Should I open a support ticket or a new topic here to solve this ?
kiar
 
Posts: 44
Joined: Tue Oct 04, 2016 7:31 am

Re: [LDAP] Sync freeze

Postby kiar » Sun Nov 05, 2017 7:57 pm

kiar wrote:But ... no one is able to login after that.


That was not an issue from onlyoffice.
Update to 9.5 solves the freeze, but I have a bunch of new problems.
I will open a new thread.
kiar
 
Posts: 44
Joined: Tue Oct 04, 2016 7:31 am

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