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OnlyOffice hangs with "Loading presentation: 100%"

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OnlyOffice hangs with "Loading presentation: 100%"

Postby Lin-Buo-Ren » Mon May 29, 2017 3:15 am

ONLYOFFICE Desktop Editors_025.png
Screenshot of hang
ONLYOFFICE Desktop Editors_025.png (30.54 KiB) Viewed 602 times


You may download the bug reproduce document here: https://drive.google.com/open?id=0BwNvA ... 2pPUWlfb2s
Lin-Buo-Ren
 
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby Maxim » Mon May 29, 2017 6:16 am

Hello Lin-Buo-Ren!
We opened your doc with no problem on two different machines using Onlyoffice Desktop Editor
POTX Test.png
POTX Test.png (22.32 KiB) Viewed 600 times

Reinstall the appication please!
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby jakobssystems » Mon May 29, 2017 6:19 am

Just a rough guess: Please check your DNS setting on your OO Document Server. I've ran into similar problem recently and discovered wrong DNS server settings.
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby Maxim » Mon May 29, 2017 6:46 am

Hello jakobssystems!
Thank you for your guess but Lin-Buo-Ren used Onlyoffice Desktop Editor because OO Document Server doesn't support POTX format but Editor does. In case when you use OO Document Server your guess would be right!
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby heidenbluth-sports » Tue May 30, 2017 5:52 am

I've got same problems running oo desktop edit 4.3.2.320 on surface tablet. (view screenshot 6 & 8)
actually i cannot use oo on surface, i cannot save as, i cannot change style etc. before last update, everything worked.

2nd problem on calculation: the date of system is wrong and change the year to 1900. even on surface and on Linux same problem. i can't use the font style date any more (view screenshot 9)
Attachments
Screenshot (9).png
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Screenshot (8).png
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Screenshot (6).png
Screenshot (6).png (65.02 KiB) Viewed 592 times
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby jakobssystems » Tue May 30, 2017 8:28 am

Second this on my HP Stream Win10 Tablet. OnlyOffice Toolbars are not scaling well and working with scales (e.g. 125%) on Windows though this is another issue and not matching this topic...

Image

Image
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Re: OnlyOffice hangs with "Loading presentation: 100%"

Postby Maxim » Tue May 30, 2017 11:24 am

Hello jakobssystems!
This issue occurs because of small display resolution. We will fix it next updates. Thank you for the information.
Also in Spreadsheet please try to change "Regional settings" (choose another language) and after that return previous setting.
Regional settings.png
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