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Problem to load document

Any issues about docs (uploading, editing and etc.)

Problem to load document

Postby aboudin » Thu Mar 02, 2017 10:06 am

Hi,
we have sometime, some problems with the load of documents.

The process is :
UserA use Firefox
UserA create document and write
UserA share it to other users
UserA come back to his document, reload but nothing is visible
UserB, UserC, userD see the document with any web browsers (Firefox, Chrome, ...)
UserA see always not his document
UserA use Chrome
UserA can open and see Document
UserA reuse Firefox
UserA can now see the document

I think that the problem is in the local storage of the web browser.
But what is happening precisely?!
aboudin
 
Posts: 7
Joined: Wed Oct 05, 2016 2:06 pm

Re: Problem to load document

Postby Maxim » Thu Mar 02, 2017 12:15 pm

Hello aboudin!
We tried to reproduce but have no luck.
Try to clean cache of the browser.
Maxim
 
Posts: 1229
Joined: Tue Oct 11, 2016 2:34 pm

Re: Problem to load document

Postby aboudin » Thu Mar 02, 2017 12:24 pm

I understand, we have the same problem to reproduce. ;)
It's only the second time that it happens.
But we wanted to share this problem if someone else encounter it.
aboudin
 
Posts: 7
Joined: Wed Oct 05, 2016 2:06 pm

Re: Problem to load document

Postby Maxim » Thu Mar 02, 2017 1:11 pm

Thank you for your notification!
Maxim
 
Posts: 1229
Joined: Tue Oct 11, 2016 2:34 pm


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