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Download as docx/odt -> margins gone

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Download as docx/odt -> margins gone

Postby thedonsolo » Fri Jul 22, 2016 10:44 pm

A simple image says it all, what can i do about this?
Page size = US Letter
Margins = US Normal

Image
thedonsolo
 
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Re: Download as docx/odt -> margins gone

Postby Eugenie » Mon Aug 08, 2016 1:37 pm

Hello,

This issue is detected and our developers are working on its solution.
Eugenie
 
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Joined: Mon Aug 25, 2014 10:11 am

Re: Download as docx/odt -> margins gone

Postby iwkse » Wed Oct 26, 2016 9:38 am

Hi, I'm facing the same issue with the new 4.1.5 version. I didn't have such problems in the version 3.
There are also problems with corrupting files (for example editing odt files, seems to break the mimetype making it unreadable)

There are other issues also with text boxes, with odt and doc they disappear but docx keeps it.

I'm testing with the version 4.1.5, I'd be glad to be informed if there's some fixes for that or work arounds.
iwkse
 
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Re: Download as docx/odt -> margins gone

Postby cpotter » Thu Dec 22, 2016 8:22 am

Facing same very annoying issue with LibreOffice.

The problem is the document.xml of the .docx archive. With did not have the time to go further (the margins are not in the right order but this should not be the problem)

DOCX Saved by Onlyoffice

Code: Select all
<w:pgMar w:top="1134" w:right="1134" w:bottom="1134" w:left="1134" w:gutter="0" w:header="0" w:footer="0"/>
<w:pgBorders w:display="allPages" w:offsetFrom="page" w:zOrder="front" >
<w:bottom w:color="000000" w:space="0" w:sz="4" w:val="none" /><w:left w:color="000000" w:space="0" w:sz="4" w:val="none" />
<w:right w:color="000000" w:space="0" w:sz="4" w:val="none" /><w:top w:color="000000" w:space="0" w:sz="4" w:val="none" />
</w:pgBorders><w:cols w:num="1" w:sep="0" w:space="1700" w:equalWidth="1" ></w:cols><w:docGrid w:linePitch="360"/>
</w:sectPr></w:body></w:document>


Original DOCX

Code: Select all
<w:pgMar w:left="1134" w:right="1134" w:header="0" w:top="1134" w:footer="0" w:bottom="1134" w:gutter="0"/>
<w:pgNumType w:fmt="decimal"/>
<w:formProt w:val="false"/><w:textDirection w:val="lrTb"/>
</w:sectPr></w:body></w:document>


In our point of view this is a OnlyOffice bug but also a LibreOffice one (because opening such file works for us in Office and WPS)

I don't see also a GIT issue number

Best
Chris
cpotter
 
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Re: Download as docx/odt -> margins gone

Postby cpotter » Fri Feb 03, 2017 11:38 am

Eugenie wrote:Hello,

This issue is detected and our developers are working on its solution.


Please can we have an update on this issue and the link to it in git ?

Thanks
Christopher
cpotter
 
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Joined: Thu Dec 22, 2016 8:07 am

Re: Download as docx/odt -> margins gone

Postby Maxim » Fri Feb 03, 2017 12:27 pm

Hello!
Please specify what exactly version of Document Server do you use?
Maxim
 
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Joined: Tue Oct 11, 2016 2:34 pm


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