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Comments disappear from documents after a change.

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Comments disappear from documents after a change.

Postby Sun7Night » Wed May 09, 2018 10:26 am

After upgrade document server to 5.1.3, all documents that contains comments (test with xls/xlsx, txt, ....) are saved without problems after some changes.
But when we reopened the document, all comments dissapear !!!!! This is a great bug for us, we use comments in docs intensively....
Any idea? Known bug?

Thanks a lot,
Sun7Night
 
Posts: 7
Joined: Thu Aug 24, 2017 2:26 pm

Re: Comments disappear from documents after a change.

Postby Sun7Night » Wed May 09, 2018 2:03 pm

For information,

Finally, i remove onlyoffice-documentserver 5.1.3 follow by these commands:
sudo apt purge onlyoffice-documentserver
sudo rm -rf /var/www/onlyoffice
sudo rm -rf /etc/onlyoffice/documentserver

Next, i reinstalled previous version that was installed before upgrade (onlyoffice-documentserver 5.0.7) and did some new tests. That's work fine like before upgrade.....
Sun7Night
 
Posts: 7
Joined: Thu Aug 24, 2017 2:26 pm

Re: Comments disappear from documents after a change.

Postby Maxim » Fri May 11, 2018 9:03 am

Hello Sun7Night!
Any idea? Known bug?

Comments should work. How did you update Document Server?
Maxim
 
Posts: 1593
Joined: Tue Oct 11, 2016 2:34 pm

Re: Comments disappear from documents after a change.

Postby Sun7Night » Fri May 11, 2018 12:20 pm

Hi Maxim,

Normal update.... via Webmin gui updater...
It's a Ubuntu 16.04 LTS Server used for Nextcloud.
Nextcloud & OnlyOffice on the same server.
Sun7Night
 
Posts: 7
Joined: Thu Aug 24, 2017 2:26 pm

Re: Comments disappear from documents after a change.

Postby Maxim » Tue May 15, 2018 11:08 am

Hello Sun7Night!
Is it possible to add new comments to your files?
Maxim
 
Posts: 1593
Joined: Tue Oct 11, 2016 2:34 pm


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