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No letters on presentation file

PostPosted: Fri Dec 29, 2017 2:40 pm
by misa.djalovic
Hi,
I have a problem with editing presentation files. Document Editors opens these files with no letters. These files are generated using library called PHPPresentation. For other files Document Editor works fine. Did someone else have this kind of problems? When I take file and open it in PowerPoint and save them, document servers opens when fine as well. It seems that library we are using is causing these issues. any kind of assistance would be great! Thanks!

Re: No letters on presentation file

PostPosted: Sat Dec 30, 2017 8:04 am
by Maxim
Hello misa.djalovic!
Is there a chance to take a look at your presentation with no editing in PowerPoint? Original file i mean.

Re: No letters on presentation file

PostPosted: Tue Jan 02, 2018 1:05 pm
by misa.djalovic

Re: No letters on presentation file

PostPosted: Wed Jan 10, 2018 11:41 am
by Maxim
Hello misa.djalovic!
Thank you for provided information.
We will fix it.