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Verification email failure

PostPosted: Tue Feb 28, 2017 11:52 am
by E-crea
Hi, I am using community server on a virtual machine with the operating system windows 2008 r2, the problem comes with that I do not get the email verification message from the administrator.

Re: Verification email failure

PostPosted: Wed Mar 01, 2017 7:08 am
by Maxim
Hello E-crea!
Please check your network settings.

Re: Verification email failure

PostPosted: Tue May 16, 2017 5:49 am
by gery
Hello Maxim,

I am experiencing the same issue here, using the last version of OnlyOffice Community Edition. The verification or changing password email are not received even though it says that it has been sent. What should we do?

Best,

Re: Verification email failure

PostPosted: Tue May 16, 2017 8:14 am
by Maxim
Hello gery!
What instruction did you use to install Community Edition?

Re: Verification email failure

PostPosted: Tue May 16, 2017 8:56 am
by gery
Hello Maxim,

I've figured it out by reinstalling Community Edition completely after having cleared MySQL Database. Now it works well!
Thank you!

Re: Verification email failure

PostPosted: Wed May 17, 2017 8:37 am
by Maxim
Hello gery!
It's great! I hope you enjoy OnlyOffice!

Re: Verification email failure

PostPosted: Sun May 28, 2017 2:38 pm
by fmoses
Hi is there any other way around this other than uninstalling and reinstalling the application?

Re: Verification email failure

PostPosted: Mon May 29, 2017 7:08 am
by Maxim
Hello fmoses!
Sometimes there is, but it depends on the reason of the issue. Describe your issue in details please. What Onlyoffice installation do you use?