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Upgrade 8.1 to 8.1.83

PostPosted: Mon Mar 30, 2015 9:35 pm
by huge321
I have OnlyOffice on a Windows Box, current version in 8.1. I tried to Upgrade to 8.1.83 only to get an error that states I need to Upgrade to 7.7 before I can upgrade to 8.1.83...

Any Ideas?

Re: Upgrade 8.1 to 8.1.83

PostPosted: Tue May 12, 2015 10:48 am
by Dean
Unfortunately the current way for upgrade between the 8.1.x versions is manual - Copying the folders ../Ascensio System SIA/ONLYOFFICE/Data & ../Ascensio System SIA/ONLYOFFICE/WebStudio and performing the backup-restore of the 'onlyoffice' database.

Re: Upgrade 8.1 to 8.1.83

PostPosted: Tue Sep 22, 2015 6:48 am
by softair
but how can i backup the onlyoffice database mannually? what's the database user name and password? user name is root? but password?

Re: Upgrade 8.1 to 8.1.83

PostPosted: Wed Sep 23, 2015 7:15 am
by Dean
Password is usually 'onlyoffice'.

Re: Upgrade 8.1 to 8.1.83

PostPosted: Wed Sep 23, 2015 11:47 am
by softair
Hi Dean,

I use cmd command line, in the mysql bin directory. mysqldump -u root -p onlyoffice -A > mysql.back , the result returned is 'Access is denied'. I installed the windows version onlyoffice V8.1.83 on windows 7.

looking forward to your reply.

thanks a lot.

Re: Upgrade 8.1 to 8.1.83

PostPosted: Fri Sep 25, 2015 3:21 am
by softair
I used navicat to backup the database. there are 4 databases, information_schema,mysql,onlyoffice and performance_schema.Now it's ok. but only can restore the databases mysql and onlyoffice. the other two can't restore successfully. access is denied.

actually i was migrating the onlyoffice to the other server. i copied the data and webstudio directory and restore the 2 databases. But now can't log in the system. It says the account name doesn't exist. really don't know why.

Re: Upgrade 8.1 to 8.1.83

PostPosted: Fri Sep 25, 2015 1:21 pm
by Dean
There must be no databases except of 'onlyoffice'. We ever used Navicat and we can't unfortunately say what went wrong.