Try the fastest and simplest way to install ONLYOFFICE

Upgrade 8.1 to 8.1.83

Update/Migration/Backup issues

Upgrade 8.1 to 8.1.83

Postby huge321 » Mon Mar 30, 2015 9:35 pm

I have OnlyOffice on a Windows Box, current version in 8.1. I tried to Upgrade to 8.1.83 only to get an error that states I need to Upgrade to 7.7 before I can upgrade to 8.1.83...

Any Ideas?
huge321
 
Posts: 6
Joined: Wed Nov 19, 2014 10:10 pm

Re: Upgrade 8.1 to 8.1.83

Postby Dean » Tue May 12, 2015 10:48 am

Unfortunately the current way for upgrade between the 8.1.x versions is manual - Copying the folders ../Ascensio System SIA/ONLYOFFICE/Data & ../Ascensio System SIA/ONLYOFFICE/WebStudio and performing the backup-restore of the 'onlyoffice' database.
Dean
 
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Upgrade 8.1 to 8.1.83

Postby softair » Tue Sep 22, 2015 6:48 am

but how can i backup the onlyoffice database mannually? what's the database user name and password? user name is root? but password?
softair
 
Posts: 4
Joined: Tue Sep 22, 2015 6:45 am

Re: Upgrade 8.1 to 8.1.83

Postby Dean » Wed Sep 23, 2015 7:15 am

Password is usually 'onlyoffice'.
Dean
 
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Upgrade 8.1 to 8.1.83

Postby softair » Wed Sep 23, 2015 11:47 am

Hi Dean,

I use cmd command line, in the mysql bin directory. mysqldump -u root -p onlyoffice -A > mysql.back , the result returned is 'Access is denied'. I installed the windows version onlyoffice V8.1.83 on windows 7.

looking forward to your reply.

thanks a lot.
softair
 
Posts: 4
Joined: Tue Sep 22, 2015 6:45 am

Re: Upgrade 8.1 to 8.1.83

Postby softair » Fri Sep 25, 2015 3:21 am

I used navicat to backup the database. there are 4 databases, information_schema,mysql,onlyoffice and performance_schema.Now it's ok. but only can restore the databases mysql and onlyoffice. the other two can't restore successfully. access is denied.

actually i was migrating the onlyoffice to the other server. i copied the data and webstudio directory and restore the 2 databases. But now can't log in the system. It says the account name doesn't exist. really don't know why.
softair
 
Posts: 4
Joined: Tue Sep 22, 2015 6:45 am

Re: Upgrade 8.1 to 8.1.83

Postby Dean » Fri Sep 25, 2015 1:21 pm

There must be no databases except of 'onlyoffice'. We ever used Navicat and we can't unfortunately say what went wrong.
Dean
 
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am


Return to Upgrade

Who is online

Users browsing this forum: No registered users and 1 guest