Upgrade 8.1 to 8.1.83

[huge321]

I have OnlyOffice on a Windows Box, current version in 8.1. I tried to Upgrade to 8.1.83 only to get an error that states I need to Upgrade to 7.7 before I can upgrade to 8.1.83...

Any Ideas?

[Dean]

Unfortunately the current way for upgrade between the 8.1.x versions is manual - Copying the folders ../Ascensio System SIA/ONLYOFFICE/Data & ../Ascensio System SIA/ONLYOFFICE/WebStudio and performing the backup-restore of the 'onlyoffice' database.

[softair]

but how can i backup the onlyoffice database mannually? what's the database user name and password? user name is root? but password?

[Dean]

Password is usually 'onlyoffice'.

[softair]

Hi Dean,

I use cmd command line, in the mysql bin directory. mysqldump -u root -p onlyoffice -A > mysql.back , the result returned is 'Access is denied'. I installed the windows version onlyoffice V8.1.83 on windows 7.

looking forward to your reply.

thanks a lot.

[softair]

I used navicat to backup the database. there are 4 databases, information_schema,mysql,onlyoffice and performance_schema.Now it's ok. but only can restore the databases mysql and onlyoffice. the other two can't restore successfully. access is denied.

actually i was migrating the onlyoffice to the other server. i copied the data and webstudio directory and restore the 2 databases. But now can't log in the system. It says the account name doesn't exist. really don't know why.

[Dean]

There must be no databases except of 'onlyoffice'. We ever used Navicat and we can't unfortunately say what went wrong.