Try the fastest and simplest way to install ONLYOFFICE

Backup Onlyoffice 7.1.1 from a windows backup

Update/Migration/Backup issues

Backup Onlyoffice 7.1.1 from a windows backup

Postby Mcaille » Thu Jan 08, 2015 6:00 am

Hello TeamLab team,
I have a serious problem and I try many solution since 3 days now without result.
To explain my problem, I used windows global back up system to make back up of onlyoffice.
Onlyoffice and mysql data was on independant hard disk who was backup every day.
How I can retreive my data and onlyoffice in working mode ?
i suppose I must reinstall TeamLab ? But how to retreive my data ?
Thank you very much for your support.
Best regards
Mcaille
 
Posts: 2
Joined: Thu Jan 08, 2015 5:52 am

Re: Backup Onlyoffice 7.1.1 from a windows backup

Postby AnaMih » Thu Jan 08, 2015 5:08 pm

1. Please make sure that you have backup of the OnlyOffice database and of the c:\Program Files\Ascensio System SIA\ folder
2. Install OnlyOffice Server of version you use (for example 7.7.1).
Please note: during the installation select the name ("Database" field) and location ("Server" field) of the database that should be used in the OnlyOffice.
3. The folders listed bellow should be replaced by the same folders from the old OnlyOffice installation directory
c:\Program Files\Ascensio System SIA\ONLYOFFICE\Data\Files\
c:\Program Files\Ascensio System SIA\ONLYOFFICE\Data\Mail\ (if you use it)
c:\Program Files\Ascensio System SIA\ONLYOFFICE\WebStudio\

If you have questions, we'll be glad to help you.
User avatar
AnaMih
 
Posts: 264
Joined: Mon Aug 25, 2014 10:15 am

Re: Backup Onlyoffice 7.1.1 from a windows backup

Postby Mcaille » Fri Jan 09, 2015 9:32 am

Thank you very much for your kind support.
Best wish at all OnlyOffice team !
Mcaille
 
Posts: 2
Joined: Thu Jan 08, 2015 5:52 am


Return to Upgrade

Who is online

Users browsing this forum: No registered users and 1 guest

cron